Case Manager (NCC)

Wraparound Maryland•Wilmington, DE
•Hybrid

About The Position

The Case Manager will work in New Castle County to engage effectively with youth, families, and professionals. The role develops individualized plans that address family needs and Court requirements and works collaboratively with professional and nonprofessional team members. Work is community-based and includes regular travel within New Castle County, as well as in-office days. The position requires access to a personal vehicle and a valid driver’s license.

Requirements

  • Bachelor’s degree in social work, psychology, or a related field.
  • Relevant experience working with youth and families in the community.
  • Ability to work with youth and families in a community setting.
  • Familiarity with community-based services in Delaware.
  • Personal vehicle, valid driver’s license, and reliable access to a vehicle.
  • Regular travel within New Castle County.
  • Ability to pass a pre-employment background check and drug screen.
  • Strong verbal and written communication skills.
  • Strong organizational, detail-oriented, and time-management skills.
  • Ability to work independently and as part of a team, and to work well under pressure.
  • Comfort with public speaking and testifying before a Court.
  • Ability to effectively manage deadlines.

Nice To Haves

  • Master’s degree preferred.
  • Bilingual English/Spanish preferred, but not required.
  • Good computer skills are a plus.

Responsibilities

  • Engage with youth, families, and professionals to develop individualized plans addressing family needs and Court requirements.
  • Work as part of a team with professional and nonprofessional members.
  • Work with youth and families in a community setting.
  • Implement a variety of interventions for families.
  • Maintain awareness of community resources.
  • Build effective relationships with people of different cultural beliefs and lifestyles.
  • Manage deadlines and, as needed, speak publicly and testify before a Court.

Benefits

  • Paid time off.
  • Comprehensive benefits package, including health, dental, vision, and life insurance.
  • Employee Incentive Program.
  • Mileage reimbursement.
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