Case Manager

Youth Opportunity Investments, LLC • Gallatin, TN

1d • Onsite

About The Position

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Gallatin Primary Assessment Center in Gallatin, Tennessee is a secure short-term facility serving boys ages 13 to 17 who require assessment and stabilization. The center offers continuous observation, clinical evaluation, mental health care, and life skills programming during initial placement. Youth typically remain for about 30 days, receiving individual and group therapy, educational services, victim-impact awareness, and family engagement. Small group living units support informed placement decisions and safe transition to longer-term residential or community settings. We are hiring a Case Manager to coordinate assessment services, documentation, communication, and transition planning at Gallatin Primary Assessment Center. Working under the clinical supervision of a licensed mental health professional, you will serve as an important liaison among youth, families, the Tennessee Department of Children’s Services, the treatment team, and other community partners. This position is ideal for a compassionate and organized human services professional who wants to help youth successfully navigate a critical period of assessment and transition.

Requirements

• Bachelor’s degree from an accredited college or university in counseling, social work, psychology, rehabilitation, special education, or a related human services field
• Advanced verbal and written communication skills
• Strong organizational, analytical, documentation, and time-management skills
• Understanding of group leadership, group dynamics, and experiential education
• Ability to work independently while collaborating effectively with youth, families, clinical professionals, and outside agencies
• Ability to pass required background checks and pre-employment screenings
• Must maintain an appropriate and valid state driver’s license.

Nice To Haves

• Two or more years of experience working with children or adolescents with serious emotional, behavioral, or substance use needs
• Candidates with a master’s degree in an appropriate field may be considered without two years of professional experience
• Experience working in a Medicaid provider environment
• Experience with the Department of Children’s Services, juvenile justice agencies, residential programs, assessment centers, or other child welfare settings
• Experience with case-record management and group-work techniques

Responsibilities

• Provide case management services and maintain ongoing communication with youth, families, agency representatives, and members of the treatment team
• Coordinate or arrange required mental health and substance use screenings and assessments
• Complete performance summaries, treatment plan reviews, transition plans, aftercare plans, and discharge summaries
• Maintain accurate, timely, and objective case records according to organizational and contractual requirements
• Serve as a liaison among the program, the Tennessee Department of Children’s Services, outside agencies, and each youth’s family
• Prepare youth and families for program visits, family conferences, transition planning, and aftercare responsibilities
• Connect youth and family members with appropriate community resources
• Assist with post-release and follow-up data collection as required by policy, Medicaid guidelines, and contractual obligations
• Participate in treatment team meetings and communicate each youth’s progress, needs, and placement recommendations
• Collaborate with leadership on performance-improvement activities
• Conduct periodic case-record reviews to support compliance with Youth Opportunity policies and agency requirements
• Maintain a high standard of role-model behavior for youth
• Participate in required training and professional development activities
• Report any acts, incidents, or conditions reflecting the possibility of inappropriate youth-to-youth or staff-to-youth relationships
• Report any use of physical force and all unusual incidents according to established guidelines
• Perform other duties as assigned or needed

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off and holidays
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level