Case Manager

People Encouraging People•Glen Burnie, MD
•$50,000 - $55,000

About The Position

Provide case coordination to unhoused individuals and individuals experiencing a behavioral health disorder including substance use disorder (SUD) in both the community and office settings and coordinate care between the Agency, community and home settings.

Requirements

  • 5+ years of experience providing case management to vulnerable populations.
  • Valid Driver’s License
  • Use of personal Vehicle
  • Excellent communication, problem solving, and organizational skills.

Nice To Haves

  • Bachelor’s or associate degree in social services related field preferred
  • Experience with case management databases, HMIS preferred.

Responsibilities

  • Screen clients upon admission to the Homeless Services program; complete intake packet for clients in need of services.
  • Meet clients to evaluate the situation, identify needs, and create a case plan.
  • Coordinate client coordination and collaborate with other social and community agencies, advocating for clients; referring clients to other treatment facilities/community resources as required.
  • Regularly monitor client progress, update care/treatment plan, as needed, and ensure client goals are met.
  • Keep up-to-date, quality, confidential services documentation following PEP, HMIS, Goldie Health and other approved policies and procedures.
  • Educate clients and families on available recourses and how to access them.
  • Provide advocacy and appropriate resources for clients, including crisis intervention when necessary.
  • Participate in community mobile treatment related meetings, client care conferences, clinical programs, etc.
  • Conduct visits to agencies, shelters, and hospitals to assess identified clients’ needs and eligibility for housing services.
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