Case Manager (Bilingual)

CrossWinds Counseling & Wellness • Emporia, KS

13h • Hybrid

About The Position

The Case Manager position provides quality case management services through a strengths-based approach to youth, adults, and their families, in support of maintaining residence in a family environment, learning independent living skills, attending, and succeeding in educational endeavors, and preventing or reducing hospitalizations.

Requirements

• Associate’s degree plus two years’ experience in the health and human services field OR four years’ experience in the health and human services field is required.
• Must complete Case Management Training and provide certificate within 6 months of hire.
• Computer experience in Microsoft Office programs and basic computer fluency.
• Fluency in both English and Spanish (written and oral); ability to work with persons with serious emotional disturbance and/or severe and persistent mental illness; ability to work independently and as a member of a therapeutic team; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.
• Regular travel within assigned counties
• The employee must occasionally lift or move up to 25 pounds.
• The employee is required to become certified in Managing Aggressive Behaviors (MAB), which includes training in proper restraint/physical intervention techniques to be utilized as a last resort.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Language skills are required, including the ability to read, write, comprehend, and speak the English language.
• This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Nice To Haves

• Bachelor’s degree in psychology, social work, or counseling is preferred.

Responsibilities

• Provides direct case management services to child and adult clients and to their families, usually on a weekly basis, in an effort to maintain stability and residence in a family environment.
• Meets or exceeds the billable hour standard of client contact hours set for position.
• Assists clients and their families to identify, secure, and maintain community resources.
• Provides and coordinates necessary referrals and delivery of services among schools, community agencies, and within the organization to ensure that client is receiving necessary services.
• Works in partnership with clients and other vested individuals to design and implement a comprehensive and individualized plan of care based on a strengths assessment.
• Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits daily appointment sheets, progress notes, treatment plans, client status reports, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
• Develops knowledge of community resources and how to access these services for the benefit of clients.
• Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, Center staff members, and visitors.
• Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree