Case Manager- San Francisco, CA
About The Position
Quadrant Health Group is seeking a passionate and dedicated Behavioral Health Case Manager to join their growing team at Marina Harbor Detox. The ideal candidate will provide comprehensive case management services to individuals with mental health and/or substance use disorders, empowering them to achieve their personal and therapeutic goals. The Case Manager reports directly to the Program Director and is responsible for assisting and supporting residents through the entire treatment experience from admission to discharge. This role involves monitoring treatment progress, minimizing barriers to recovery, contributing to treatment planning through groups and individual assessments, and orienting residents to program rules and routines. The Case Manager also assists clients in creating individualized treatment plans.
Requirements
- Knowledge of mental health and substance use disorders and treatment modalities.
- Strong understanding of community resources and social service systems.
- Demonstrates an understanding of computer technology, appropriate for the role, while written and verbal communication techniques are commensurate with the position’s skill level.
- Demonstrates working knowledge of State and Accreditation requirements: DHCS – Substance Use Disorders, JCAHO and regulatory agencies required.
- Attuned to clinical protocol of mind, body spirit.
- Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon).
- Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
- Basic knowledge of referrals, both in and out of the organization.
- Ability to communicate clearly, with clients, staff, peers, supervisors and resources.
- Strong clinical and assessment skills.
- Strong organizational and time-management skills.
- Bachelor's degree in social work, psychology, counseling, or a related field (Master's preferred).
- Minimum of 3 years of experience in behavioral health case management.
- Experience working with diverse populations.
- Proficiency in electronic health records (EHR) systems.
- Current CPR and First Aid Certification
- Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.
Responsibilities
- Conduct comprehensive assessments to identify client needs and develop individualized care plans.
- Coordinate and monitor the delivery of behavioral health services, including therapy, medication management, and support groups.
- Connect clients with community resources, such as housing, food assistance, employment services, and transportation.
- Develops the Comprehensive Treatment Plan with the input of the client and through participation in treatment planning meetings and process.
- Advocate for clients' rights and needs with healthcare providers, social service agencies, and other organizations.
- Provide crisis intervention and support as needed.
- Maintain accurate and timely documentation of client interactions and progress.
- Collaborate with interdisciplinary team members, including therapists, psychiatrists, and other healthcare professionals.
- Contacts residents’ family members to set appointments or educate the family on the residents’ current status and/or progress.
- Monitor client progress and adjust care plans as needed.
- Participate in team meetings and training sessions.
- Maintain compliance with all applicable regulations and ethical standards.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off, sick time and holidays.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- A chance to make a meaningful impact on the lives of our clients.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
