Case Manager

Homefull•Dayton, OH

8d•Hybrid

About The Position

Primary responsibility of a Case Manager is coordinating all aspects of client care, support, and case plans to assist clients in obtaining/maintaining housing stability, preventing recidivism of homelessness, and improving overall independent living skills and quality of life. The Case Manager serves as an integral member of a multi-disciplinary, housing-focused service team. Please include a cover letter when submitting your application.

Requirements

Bachelor’s degree in social work, counseling, psychology, or related field required.
Computer skills including general typing and using Word, Excel, and Outlook.

Nice To Haves

Experience/knowledge of homelessness and/or marginalized communities preferred.

Responsibilities

Providing support services to individuals and families that are active in a Homefull Shelter, Housing, or Prevention program (prevention, shelter rapid rehousing, permanent supportive housing);
Working with assigned caseload on developing and working toward individualized service plans (ISPs, aka Case Plans) that include housing stability in addition to other goals related to stabilizing a household’s housing, food access, and income;
Completing high quality clinical documentation at the time of services, as part of Collaborative Documentation efforts when possible;
Maintaining client case records according to agency policies and procedures and HMIS policies and procedures and responding to any identified deficiencies on quality assurance chart reviews;
Contributing to performance outcomes including frequency of client contacts, provision of mental health support, housing stability, increasing income, obtaining/maintaining benefits, and recidivism;
Conducting the above work via home visits, meeting clients at community locations as needed, transporting clients to appointments, meeting in offices for site-based programs, and conducting telehealth as consented to by clients and appropriate for client need;
Submitting reports and responding to information requests as needed;
Meeting general productivity and CPST productivity goals based on assigned caseload;
Participating in ongoing education and training to develop professional skills, achieve QMHS status via Homefull training, and maintain licensure (if applicable);
Completing CPST documentation and billing spreadsheets following guidelines;
Maintaining high standard of client care, contributing to an environment where all clients are treated with dignity and respect;
Maintaining Homefull’s code of conduct and follow all confidentiality guidelines;
Valuing and demonstrating a commitment to diversity, equity, and inclusion;
Participating in Homefull’s activities and contribute to a positive, safe, and healthy work environment;
Completing other duties as assigned that contribute overall to the success of Homefull and the clients it serves.