Case Manager

Grant County•Renew - Moses Lake, WA

8d•Hybrid

About The Position

The Case Manager provides individual and/or group treatment services to persistently mentally ill individuals and individuals with emotional, behavioral and other mental disorders. The Case Manager facilitates stability and independence while empowering individuals, assuring individualized quality mental health services which contributes to the well-being of citizens of Grant County. Renew provides individual and/or group treatment services to persistently mentally ill individuals and individuals with emotional, behavioral and other mental disorders, to enhance independent choice, satisfaction and optimum participation in the community, family, and employment or education environments. This position will be required to work a minimum of 40 hours per work; mainly Monday through Friday, 8:00 am to 5:00 pm. The schedule may require various days and hours of the week to accommodate the services provided.

Requirements

Bachelor’s Degree in Psychology, Social Work or related field
Demonstrated assessment (risk, suicidal, crisis intervention and diagnostic) and counseling skills
The ability to respond appropriately to aggressive behaviors with least restrictive interventions
Strong written and spoken communication skills
Basic personal computer operations skills including Word, Excel
Valid Washington State Driver’s License
Must have a safe reliable vehicle with proof of automobile insurance
Background Check : Must have an acceptable background report, at time of hire and every three years afterward
Driving Abstract : Must have an acceptable driving report
Washington State Registered Agency Affiliated Counselor Credential : Licensure preferred. Must maintain an active credential with the State of Washington.

Nice To Haves

Previous case management related experience.
Bilingual/Bicultural.
Strong attention to detail and accuracy.
Knowledge of County and Agency policies and procedures.

Responsibilities

Provides individual and/or group treatment services case management interventions that promote client stability and recovery.
Assures that all documentation and records meet Washington Administrative Code (WAC), Revised Codes of Washington (RCW) , Regional and State contracts, and all other applicable Agency requirements.
Meets competency level for service coding, billing requirements, and other direct service standards as established by the Agency.
Prioritizes individual treatment needs by applying life domains data to the formulation of age, cultural, financial and disability specific goals and objectives, and formulates and applies measurable, achievable goals, objectives and discharge criteria.
Monitors the individual’s risk to self, others, property and grave disability and refer to appropriate service.
Advocates on behalf of individuals to coordinate care internally and externally with appropriate services related to treatment goals and outcomes.
Provides education and documents an individual’s understanding of their need for medications and their ability to identify illness warning signs and symptoms.
Reports and documents possible side effects, medication effectiveness and conformance, and consults appropriately.
Utilizes crisis intervention techniques for individual and community stabilization.
Demonstrates effective discharge planning and treatment closure.
Works closely with other staff in the implementation and adherence of the standards set forth in both quality improvement and utilization management systems.
Documents accurately in client records within established Agency timelines.
Assures services are provided which support the individual’s rights and are compatible with the particular culture and primary language of the individual.
Actively participates in training and other meetings, whether in or out of the office, as requested.