Case Manager
About The Position
The Canadian Mental Health Association (CMHA) – Toronto is looking for a Case Manager for our East Case Management Program. This Case Management program offers intensive case management services as part of the continuum of mental health services and supports for people with mental illness. Intensive case management promotes independence and quality of life through the coordination of appropriate services and the provision of constant and on-going support as needed by the client. The direct involvement of the client and the development of a caring, supportive relationship between the case manager and the client are integral components of the service. Service is provided in the community.
Requirements
- An undergraduate degree or diploma in social services or a related field.
- A minimum of three years’ experience in direct service delivery to adults with serious psychiatric disabilities.
- Strong knowledge of crisis intervention/prevention, addictions, recovery-oriented practice, culturally competent and trauma-informed care, and severe/persistent mental illness.
- A solution-focused approach, strong crisis management skills, and experience working with diverse communities from an anti-racism, anti-oppression, and non-homophobic lens.
- The ability to work both independently and within a multidisciplinary team, with effective analytical, assessment, and decision-making skills.
- A valid Ontario Driver’s License, access to a vehicle, and appropriate insurance coverage.
- Candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.
Nice To Haves
- Experience in community mental health is an asset.
- Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset.
Responsibilities
- Reporting to the Program Manager, the Case Manager will work with the interdisciplinary team to support their clients in the community.
- Participate in in-person team meetings and provide regular updates to managers.
- Assist in the development of a service care plan, access appropriate services and provide case management for clients accepted to the case management service.
- Conduct intake of client information to assess their needs and identify supports required through effective consultation and collaboration with the client.
- Provide direct service provision/intervention with a strength-based trauma informed approach.
- Develop, implement, and monitor the service plan and conduct follow-ups with the clients as needed.
- Advocate on behalf of the client and connect them with community resources.
- Establish effective working relationships with staff of other agencies.
Benefits
- Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
- Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals
- Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury
- Work-life balance and flexibility
- Annual Professional Development Funding for career learning and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
