Case Manager (KK-48892)

CONFEDERATED TRIBES OF THE COLVILLE RESERVATION • Coulee City, WA

21d • $24 - $33 • Onsite

About The Position

The Case Manager is responsible for maintaining child support caseloads and acting as advocates in the Colville Confederated Tribes Child Support Administrative proceedings. The Case Manager will assist Colville Tribal members in ensuring fair and just child support orders are entered in Tribal Court. Additionally, the Case Manager is responsible for carrying out the court orders and complying with enforcement protocols as it relates to collections.

Requirements

• Associates’ Degree, plus 2 years related work experience
• Valid driver's license and eligibility for the Colville Tribal vehicle insurance program
• Specialized knowledge of the principles, practices and procedures associated with child support management in public service and tribal business
• Working knowledge of the child support laws of the State of Washington
• Ability to be sensitive to Native American culture and lifestyle
• Ability to establish and maintain effective working relations with the public, co-workers and various Tribal, State, and Federal Programs
• Ability to work under stressful situations and handle conflicts, complaints, and other problems in a professional and courteous manner
• Ability to demonstrate STRICT confidentiality
• Ability to adhere to professional and ethical codes of conduct and agree to standards of healthy lifestyle that includes abstaining from alcohol and non-prescribed chemicals throughout duration of employment
• Ability to plan, organize, and prioritize work processes in a high volume environment in order to meet schedules and timelines

Nice To Haves

• Tribal Member and Indian Preference will apply
• Preference will also be given to honorably discharged veterans who are minimally qualified

Responsibilities

• Maintaining child support caseloads
• Acting as advocates in the Colville Confederated Tribes Child Support Administrative proceedings
• Assisting Colville Tribal members in ensuring fair and just child support orders are entered in Tribal Court
• Carrying out court orders
• Complying with enforcement protocols as it relates to collections
• Reviewing and evaluating on a daily basis an assigned caseload of TANF, non-TANF, foster care and Interstate Support Enforcement cases
• Independently negotiating and/or interviewing custodial/absent parent, attorneys, and employers regarding their accounts and verifying the accuracy of financial and informational data
• Reviewing and interpreting administrative support court orders as they relate to paternity of children custody
• Complying with Federal and State audit requirements in properly identifying and locating responsible parent for debt establishment and collection
• Conducting research and evaluating pertinent legal authority, court decisions, and other precedents of parent(s)
• Gathering and analyzing data and developing conclusions and recommendations
• Planning, organizing, and prioritizing work processes in a high volume environment in order to meet schedules and timelines
• Communicating technical information and interacting with a wide variety of groups and individuals inside and outside the organization

Benefits

• Full Medical
• Dental
• Vision
• Life
• 401k with employer contributions
• Short- and Long- Term disability for Full-Time employees
• Generous leave package includes paid holidays, sick leave, and annual leave for Full-Time and Part-Time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree