Case Manager

Salvation Army Careers • Stockton, CA

2d • Onsite

About The Position

The purpose of this position is to case manage shelter residents requiring assistance of The Salvation Army by performing the following duties: Coordinate the intake and interviews of shelter guests upon entry to the shelter. Be a resource specialist with knowledge of resources and the ability to refer guests to specific, appropriate services including but not limited to housing, employment, mental and physical health services, drug and alcohol rehabilitation and recovery, Social Security, Disability, and other support services. Any other duties relating to your job as requested by the Supervisors and/or Officers. Interact professionally in all contact with the public and Salvation Army Officers and staff. Have periodic interviews and updates with client guests to assist them in finding needed services to break out of homelessness. Will keep accurate records and input data into Well Sky System. Ensures that all Pathway of Hope training is assigned and tracked correctly in the system. Provides local transportation as needed.

Requirements

• AA or BA Degree: two to four years related experience and/or training; or equivalent combination of education and experience.
• Must be familiar with the social service aspects of The Salvation Army.
• Must have reliable transportation
• Must possess a valid California Class C Driver License , and ability to drive a Salvation Army vehicle.
• Must be 21 years or older.
• Complete The Salvation Army vehicle course training.
• Ability to operate the telephone.
• Ability to lift up to 25 lbs.
• Ability to operate a computer.
• Ability to process written, visual, and/or verbal information.
• Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, and Printer.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Responsibilities

• Coordinate the intake and interviews of shelter guests upon entry to the shelter.
• Be a resource specialist with knowledge of resources and the ability to refer guests to specific, appropriate services including but not limited to housing, employment, mental and physical health services, drug and alcohol rehabilitation and recovery, Social Security, Disability, and other support services.
• Interact professionally in all contact with the public and Salvation Army Officers and staff.
• Have periodic interviews and updates with client guests to assist them in finding needed services to break out of homelessness.
• Keep accurate records and input data into Well Sky System.
• Ensure that all Pathway of Hope training is assigned and tracked correctly in the system.
• Provide local transportation as needed.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree