Case Manager - Veteran's Services

Rosecrance Behavioral Health • Rockford, IL

19h • Onsite

About The Position

At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. This position provides behavioral health rehabilitation services and support to veterans and families to decrease hospitalization and crisis episodes and to increase community functioning for the client to achieve rehabilitative, resiliency, and recovery goals. The role involves providing continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. The Case Manager will participate as a team member in the delivery of behavioral health services to clients and their families and facilitate the issues of recovery into their daily living situations.

Requirements

• Bachelor’s Degree in Psychology, Counseling, Social Work, or other behavioral health related field
• Demonstrated experience in behavioral health services, or an equivalent combination of education and training
• Must qualify as a Mental Health Professional (MHP) per Illinois Department of Mental Health Rule 132
• Demonstrated skills in case management and conducting individual, family, and group counseling
• Sufficient written skills to accurately complete required documentation within the time frames prescribed
• Sufficient computer skills and ability to navigate and complete documentation in the electronic health record
• Self-Starter with ability to work independently and with a team
• Ability to present and coordinate lectures for clients, families, staff, or community resources
• Valid driver’s license and ability to meet agency insurance requirements
• Belief in the mission and vision of Rosecrance

Nice To Haves

• Military experience, affiliation, or proven track record in supporting and advocating for veterans preferred

Responsibilities

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Undertake primary case management responsibilities for designated clients.
• Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
• Complete all necessary documentation within the appropriate timelines.
• Ensure that client service records are maintained consistent with regulations.
• Motivate and problem solve with staff regarding effective clinical practices.
• Seek performance improvement and problem solving while meeting the complex needs of the clients and their families.
• Adapt verbal and written communication to the language and style of the clients and their families.
• Ensure that client service records are maintained consistent with regulations.
• Maintain communications with all staff at each level of care.
• Facilitate and manage the delivery of support and resources from various community organizations to ensure comprehensive and effective service.
• Utilize a variety of treatment concepts, evidence-based practices and service modalities when providing care.
• Present workshops, lectures and training to clients, families, staff, and community groups as needed.
• Be familiar with court proceedings and be available to make court appearances on behalf of Rosecrance clients.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model and demonstrate positive guest relations in representing the agency.
• Assume other related responsibilities as delegated by leadership.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees