Case Manager - $1,000 Stay on Bonus

Northeast Family Services•Keene, NH

About The Position

Northeast Family Services is hiring a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. The role reports to the Clinical Supervisor and works collaboratively with the clinical team to provide in-home and community-based services to children, youth, and families throughout New Hampshire. The position requires flexible availability, including early evenings, because most client visits occur in the afternoon or early evening and schedules are subject to client needs. The Case Manager also participates in an on-call rotation to provide phone support to families as needed. The position includes maintaining an assigned caseload, coordinating with the New Hampshire Division for Children, Youth and Families (DCYF), developing treatment plans, educating and coaching parents, providing supervised visitation, documenting clinical contacts, assessing client risk, and communicating with courts, schools, and other service providers. The role involves transporting clients, including children and adults.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa at this time.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to accommodate client needs.

Nice To Haves

Two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and service-specific documentation.
Develop treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report client progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Coach and support parents by providing parenting strategies and guidance on children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as required.
Participate in an on-call rotation and respond by phone to provide support to families as utilized.
Document clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.

Benefits

Health, dental, and vision coverage.
Three weeks of paid vacation.
Eleven paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% employer match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure provided.
Tuition reimbursement.
Personal cell phone discount.
$1,000 stay-on bonus after six months.