Case Manager- CIAA NORC

Jewish Association for Services for the Aged•New York, NY

5d•$0 - $25•Hybrid

About The Position

As a Case Worker, you will provide critical clinical and practical support to older adults and their families through comprehensive in-home and in-office assessments. Working under the guidance of Master’s-level staff, you will develop tailored care plans, coordinate life-essential services, manage local programming, and supervise support staff to help seniors preserve their independence and age safely in place. JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work. Meaningful Impact: Directly protect vulnerable seniors from exploitation while ensuring access to critical care, food, and housing. Leadership Opportunity: Gain valuable management experience by supervising interns, community aides, and home health staff. Dynamic Work Culture: Balance independent fieldwork with community event planning and group facilitation.

Requirements

Graduate of an accredited college or university with a BSW, BA, or BS degree (or equivalent).
Computer literacy with the ability to manage electronic records; strong writing and data organization skills.
Proficiency in English required.
Ability to travel to clients’ homes using mass transit and navigate physical barriers (stairs, etc.) in various residences.
A deep understanding and appreciation of how race, religion, ethnicity, sexual orientation, and individual values shape service delivery for diverse families.

Nice To Haves

knowledge of Yiddish, Russian, Spanish, or Patois is highly helpful.

Responsibilities

Conduct comprehensive in-home and in-office assessments of clients' social and emotional needs using standardized tools (e.g., PSA, EISEP-PATH).
Develop and execute written case plans; provide individual/family counseling and guidance to preserve client autonomy.
Screen clients for entitlement eligibility, complete necessary applications, and fiercely advocate to secure benefits (Medicare, Medicaid, public assistance).
Arrange critical direct services including homecare, transportation, meals on wheels, legal aid, and emergency psychiatric or medical care.
Evaluate clients' capacity to manage their own affairs; protect seniors from financial exploitation and assist with guardianship or emergency relief fund disbursements.
Organize daily community activities and monthly events; facilitate group counseling, community education, and caregiver support groups.
Supervise community aides, Title V workers, homemakers, home health aides, interns, and volunteers.
Maintain precise electronic case records, reports, and statistics; represent and interpret JASA’s mission at community conferences and meetings.