Case Manager

Youth Opportunity Investments, LLC•Gallatin, TN

3d•$48,000 - $52,500•Onsite

About The Position

We are hiring a Case Manager to coordinate assessment services, documentation, communication, and transition planning at Gallatin Primary Assessment Center. Working under the clinical supervision of a licensed mental health professional, you will serve as an important liaison among youth, families, the Tennessee Department of Children’s Services, the treatment team, and other community partners. This position is ideal for a compassionate and organized human services professional who wants to help youth successfully navigate a critical period of assessment and transition.

Requirements

Bachelor’s degree from an accredited college or university in counseling, social work, psychology, rehabilitation, special education, or a related human services field
Advanced verbal and written communication skills
Strong organizational, analytical, documentation, and time-management skills
Understanding of group leadership, group dynamics, and experiential education
Ability to work independently while collaborating effectively with youth, families, clinical professionals, and outside agencies
Ability to pass required background checks and pre-employment screenings
Must maintain an appropriate and valid state driver’s license.

Nice To Haves

Two or more years of experience working with children or adolescents with serious emotional, behavioral, or substance use needs
Candidates with a master’s degree in an appropriate field may be considered without two years of professional experience
Experience working in a Medicaid provider environment
Experience with the Department of Children’s Services, juvenile justice agencies, residential programs, assessment centers, or other child welfare settings
Experience with case-record management and group-work techniques

Responsibilities

Provide case management services and maintain ongoing communication with youth, families, agency representatives, and members of the treatment team
Coordinate or arrange required mental health and substance use screenings and assessments
Complete performance summaries, treatment plan reviews, transition plans, aftercare plans, and discharge summaries
Maintain accurate, timely, and objective case records according to organizational and contractual requirements
Serve as a liaison among the program, the Tennessee Department of Children’s Services, outside agencies, and each youth’s family
Prepare youth and families for program visits, family conferences, transition planning, and aftercare responsibilities
Connect youth and family members with appropriate community resources
Assist with post-release and follow-up data collection as required by policy, Medicaid guidelines, and contractual obligations
Participate in treatment team meetings and communicate each youth’s progress, needs, and placement recommendations
Collaborate with leadership on performance-improvement activities
Conduct periodic case-record reviews to support compliance with Youth Opportunity policies and agency requirements
Maintain a high standard of role-model behavior for youth
Participate in required training and professional development activities
Report any acts, incidents, or conditions reflecting the possibility of inappropriate youth-to-youth or staff-to-youth relationships
Report any use of physical force and all unusual incidents according to established guidelines
Perform other duties as assigned or needed