Case Manager

WestCoast Children's Clinic•Oakland, CA

1d•Hybrid

About The Position

The Outpatient Case Manager works within dynamic teams of youth, caregivers, mental health providers, intensive care coordinators, social workers, teachers and other supportive figures in a youth’s life. Services may include intensive skill building, advocacy, linking to and coordinating with tutoring & vocational programs, mentoring, shelter/ housing, medical and mental health services, legal aid, education, access to benefits or other needs families may have. An Outpatient (OCS) Case Manager provides a diversity of care through conducting the following combination of services: Clinical Case Management - Short term & long term intensive linkage and follow-up with community resources which aim to improve mental health symptoms. Individual Rehabilitation or Intensive Home Based Services (IHBS) - Focuses on skill building to improve life functioning; examples include: guidance on applying to jobs/schools, building self care and hygiene skills, strengthening social, coping and other behavioral skills. Enhanced Care Management (ECM) - A benefit that connects youth and families to healthcare and other services. Provide stabilization care to foster youth in a milieu environment as youth await and prepare for transition to foster placements. An ideal candidate demonstrates flexibility, initiative, creativity, inclusivity and knowledge of the unique challenges youth and young adults face in foster care. Writing progress notes for each meeting and completing other clinical documentation in a timely manner are an essential part of this position - a writing sample exercise will be conducted during an interview to identify your baseline for progress note writing. Our Outpatient Mental Health Services are uniquely suited to meet the needs of vulnerable and high-risk children, adolescents and families – particularly those involved in the Alameda County foster care system. We see clients at our Fruitvale clinic, via tele-health as well as in community settings, meeting families at their greatest point of need, equipping them with the tools and linkages to help overcome what often are multiple traumatic events. The impact of our work is evident in the lives we help to change on a daily basis.

Requirements

At least two years of experience working with youth and families and/or providing case management, rehabilitation services or intensive home based services required.
Passionate about working with foster youth, families & young adults who have complex traumatic histories.
Highly motivated to work from a team based approach.
Values humility, compassion, self-care, and ongoing personal growth.
Flexible schedule with ability to work evenings and occasional weekends as needed.
Ability to travel by car to meet with clients, generally within a 90 mile radius of WCC's Oakland office. Alternative forms of transportation may be accommodated based on the needs of the program and clients.
Employees must have a clean CA DMV record.
When driving for WCC, current vehicle insurance is .

Nice To Haves

Bachelor’s degree in Psychology, Criminal Justice, Social Work or related field preferred.
Knowledge of Alameda County resources for children and families preferred.

Responsibilities

Manage a caseload and ensure 60% (24 hrs / week) are dedicated to providing services to youth and families
Uphold ethical and legal responsibilities, complete high quality documentation, link youth to resources, support skill building, assess needs, strengths & provide crisis intervention and de-escalation
Enthusiastically able to work collaboratively as part of a multidisciplinary treatment team to support youth and families with developing and making progress toward their goals.
Openness to providing services in a variety of community settings such as homes, schools, parks, shelters, other agencies, etc.
Understands the value of building healthy relationships to help youth navigate complex systems and how trauma can impact youth and team dynamics; Open to Restorative Justice Practices.
Ability to use supervision effectively; Ability to be self-reflective and accountable to growth areas; passionate about learning and participating in ongoing training provided by WCC.
Knowledge of or ability to learn Medi-Cal reimbursement procedures and billing; This position requires the completion of daily progress notes and other clinical documentation which complies with policies and procedures for meeting EPSDT Medi-Cal and other billing requirements as set by WCC.

Benefits

Employer-paid Medical Benefits for Employees
100% employer-paid dental and vision
Dependent medical, dental and vision (50% employer-paid)
Medical and Dependent Care FSA and commuter plans
100% employer-paid life insurance
long-term disability insurance
Voluntary accident, term life and hospital indemnity insurance
403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
Quarterly (5-10%) and annual incentive compensation (10%)
Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
12 paid holidays plus one paid floating holiday per year
4 paid self-care days per year
Wellness stipend ($100.00 per month)
Professional development stipend and CEUs for trainings
Employee Assistance Program (EAP)