Case Manager
About The Position
Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. The 59th Street Women’s Shelter is a 200-bed, 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, occupational therapy, and housing placement assistance. Additionally, a street-facing, on-site Article-28 Clinic provides primary care, and behavioral health care services.
Requirements
- Bachelor’s degree in social work, public administration, psychology, education, sociology, occupational or physical therapy, or other related human services fields with a minimum of two (2) years of experience
- Associate’s degree in the aforementioned fields with three (3) years of experience
- High School Diploma or GED equivalent with four (4) years of experience
Nice To Haves
- Bilingual or multilingual a plus
- Leadership: Demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills.
- Team building: Ability to develop and foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.
- Communication: Excellent oral, writing, and listening skills are a must.
- Organizational: The ability to work well within a highly pressurized, deadline environment, while meeting the short-term and long-term mandates of the program.
- Interpersonal: An ability to interface with clients as well as all levels of staff.
- Computer: Knowledge of case management software as well as proficiency in Microsoft Office Suite
Responsibilities
- Conducts intake and assessments, makes necessary referrals for services and completes/updates psycho-social assessments of clients
- Provides case management services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives of which can be achieved
- Inputs all client information and updates in a timely fashion into the CARES system as well as the client’s physical chart
- Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing and other concrete services
- Maintains accurate and up to date written client documentation as required and in accordance with City/State oversight agency guidelines
- Provides guidance for clients through individualized session on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities
- Maintains liaison with representatives from community organizations
- Provides escort services to clients’ appointments as needed
- Attends and participates in the program meetings
- Performs other duties as assigned by the Team Leader, Director of Social Services and/or Program Director
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
