Case Manager - Maternal Health

Greater Portland Health•Portland, ME
•Onsite

About The Position

The Case Manager – Maternal Health coordinates comprehensive clinical, emotional, and social support for pregnant and postpartum individuals, with a focus on high-risk pregnancies, the mother-newborn dyad, and eliminating health equity gaps. The Case Manager serves as the central point of contact and advocate for patients navigating pregnancy, labor, delivery, and up to 12 months postpartum. The role bridges medical care, behavioral health, and social determinants of health to improve outcomes for both mother and baby. This position is on-site and is not eligible for a hybrid or fully remote schedule. The employee must be able to drive to and from a variety of settings in varying weather conditions.

Requirements

  • Bachelor’s degree in nursing, social work, public health, or psychology.
  • Minimum of 2–3 years of clinical or direct practice experience in obstetrics, maternal-newborn care, high-risk antepartum or postpartum care, or community health is preferred.
  • Valid driver’s license and reliable personal transportation for community or home visits, where applicable.
  • Ability to remain patient, calm, and understanding, with effective tolerance of discourteous customers and difficult situations.
  • Knowledge of, or ability to learn about, public health insurance programs such as MaineCare, Medicare, and the Health Insurance Marketplace, as well as local resources that provide access to health care.

Nice To Haves

  • Master’s degree or Case Management certification (ACM or CCM).
  • Social service, customer service, and/or marketing experience.

Responsibilities

  • Coordinate clinical, emotional, and social support for pregnant and postpartum individuals.
  • Support patients navigating pregnancy, labor, delivery, and up to 12 months postpartum, serving as their central point of contact and advocate.
  • Focus on high-risk pregnancies and the mother-newborn dyad.
  • Bridge medical care, behavioral health, and social determinants of health to improve outcomes for mothers and babies.
  • Drive to and from a variety of settings in varying weather conditions.

Benefits

  • Organization-wide incentive bonus of up to 5% of annual base salary.
  • Competitive compensation with shift differentials for some positions.
  • Health, dental, and vision insurance, shared between employer and employee.
  • Health Savings Accounts with employer contributions.
  • Flexible Spending Accounts.
  • Employer-paid life insurance, short-term disability, and long-term disability.
  • 403(b) employer match up to 3%.
  • Generous paid time off package.
  • CME funding and paid hours for some degrees.
  • Non-CME training reimbursement up to $300 for full-time (32-hour) employees.
  • Tuition assistance up to $1,500 for full-time (32-hour) employees.
  • Gym membership and more.
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