Case Manager

Guardian Tax • Irvine, CA

2d • $22 - $24 • Onsite

About The Position

Guardian Tax is seeking a motivated, detail-oriented Case Manager who brings professionalism, empathy, and strong communication to every client interaction. If you thrive in a fast-paced environment and take pride in being a dependable point of contact, this is a great opportunity to join a collaborative, results-driven team. Make a meaningful impact by helping clients resolve challenging financial situations. Work in a team-focused office environment with shared goals and wins. Opportunities for growth through ongoing training and leadership support. Collaborative culture with experienced professionals.

Requirements

• Minimum of 6 months of experience in case management required
• Strong communicators with a client-focused approach
• Highly organized with the ability to manage multiple tasks
• Comfortable learning and using new systems
• Positive, coachable, and team-oriented

Responsibilities

• Manage a portfolio of client cases from onboarding through completion
• Provide consistent communication, updates, and high-quality client support
• Partner with enrolled agents and compliance teams to move cases forward
• Handle multiple priorities in a high-volume, deadline-driven environment
• Meet monthly performance targets while maintaining client satisfaction

Benefits

• Bonus potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed