Case Manager - 5062

BronxWorks•New York, NY

37d•$0 - $31•Onsite

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking a Case Manager to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. Work schedule is Mon-Fri from 9am-5pm and staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at www.bronxworks.org [http://www.bronxworks.org].

Requirements

Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
Bachelor’s degree in social work or another related field of study
Engagement and detailed oriented skills are essential
Proficiency in Microsoft Office suite and other standard business technology is required
Strong oral and written communication, time management and organizational skills are necessary

Nice To Haves

One year of case management or relevant work experience preferred

Responsibilities

Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history
Monitor and document client progress towards service plan goals
Conduct regular case conferences with clients and service providers as needed
Outreach clients, and conduct monthly home visits, and field work, with clients when needed
Assist with managing and directing all walk-in clients
Maintain familiarity with agency and city resources available to clients
Document progress notes for all encounters and services provided to clients
Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff
Completing ongoing Service Plans, Apartment Inspections, and Assessments for caseload
Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services
Assessing ongoing eligibility for various entitlements and resources for caseload
Meeting monthly reporting requirements including timely documentation and engagement with full caseload
Assisting clients with Representative Payee services including budgeting and financial education
Participate in the Medication Monitoring Training (MMT) Program, become certified, and provide these services to clients on-site on a daily, weekly or as needed basis
Become SOAR-Certified or complete any similar training to assist with completing SSI/SSDI applications for caseload in a timely manner.
Support program by assisting with client events, as needed
Work one Saturday shift, from 8am-4pm, each month
Perform additional duties as assigned.