CASE MANAGER GRANDVIEW, WV

ROCK HILL NEW HOPE TREATMENT CENTERS•Danese, WV

1d•Onsite

About The Position

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. Our programs have played a role in countless success stories, thanks to our relational approach to behavioral healthcare. The Case Manager is responsible for coordinating, monitoring, and documenting individualized services for assigned residents to support treatment goals, continuity of care, and regulatory compliance.

Requirements

Bachelor’s or Master’s degree in Social Work, Counseling, Psychology, Human Services, or a closely related field from an accredited institution.
Must meet the requirements of a QMHP in the state of Tennessee.
Valid driver’s license and acceptable driving record, if transportation or community coordination is required.
Ability to pass required background checks, drug screening, and any state-mandated employment clearances.
Strong interpersonal and communication skills.
Ability to manage multiple priorities and maintain organized records.
Ability to work independently and as part of a multidisciplinary team.
Professional judgment, discretion, and ethical conduct.
Proficiency with electronic health records and standard office technology.

Nice To Haves

Experience working with children, adolescents, or individuals in behavioral health, residential treatment, or human services settings.
Knowledge of service planning, care coordination, and clinical documentation standards.
Familiarity with North Carolina behavioral health regulations and service systems.

Responsibilities

Coordinate and manage individualized service plans for assigned residents in accordance with clinical, organizational, and regulatory requirements.
Monitor resident progress, conduct routine reviews, and communicate updates to the interdisciplinary treatment team.
Collaborate with therapists, medical providers, families, external agencies, and community resources to ensure continuity of care.
Advocate for residents by facilitating access to appropriate clinical, educational, medical, and social services.
Maintain accurate, complete, and timely documentation in compliance with applicable state regulations, licensing standards, Medicaid requirements (if applicable), and organizational policies.
Facilitate treatment team meetings, discharge planning, and service coordination activities.
Maintain professional boundaries and adhere to confidentiality requirements, including HIPAA regulations.
Meets weekly during scheduled team meetings with non-LCS staff to discuss resident needs, appointments and progress.
Maintains regular contact with families, legal guardians, representatives of referral agencies, and courts (as required); provides regular updates on resident progress and ensures that residents, families, legal guardians and representatives of referral agencies are included in all aspects of planning for the residents.
Provides resident progress information to funding sources in a manner and timelines required by the funding source.
Facilitate and coordinate visitations and work to strengthen family and kinship relationship.
Perform other duties as assigned consistent with the nature of the position.