Case Manager (Per-Diem)

Larkin Community Hospital•Hialeah, FL

6d•Onsite

About The Position

The Case Manager is responsible for performing and documenting patient assessments, managing prior authorizations, conducting concurrent reviews, and developing comprehensive care plans from admission to discharge. This role involves ensuring the efficient and cost-effective use of services, promoting standardization of medical practices, and enhancing healthcare quality. The Case Manager will also be involved in discharge planning, patient/family education, and participating in performance improvement programs.

Requirements

Bachelor's degree (required)
Previous C.M. Experience
Substantial clinical experience
Knowledge navigating and using payer portals
Knowledgeable of Milliman Care and Interqual Guidelines
Familiarity with Medhost electronic medical records
Extensive medical knowledge
Self-driven (work and education)
Working knowledge of regulatory agencies
Excellent organizational skills and attention to detail
Integrity

Nice To Haves

Masters (preferred)
Foreign Medical Graduate or Registered Nurse (preferred)
CCM (Certified Case Manager) (preferred)
ACM (Accredited Case Manager) (preferred)
Bilingual (English/Spanish) (preferred)
Keeps knowledge up to date by reading literature and participating in outside continued education meetings, training, and conferences
Excellent human relations and communication skills (verbal and written) to maintain good rapport and effective working relationships with medical staff, nursing staff, and other ancillary department staff throughout the hospital
Ability to convey care plan to physicians and the medical team
Proficient with Microsoft Office Suite or related software.

Responsibilities

Performs and documents patient assessment within 24 hours of admission
Checks prior authorizations initiative by admitting
Performs concurrent reviews
Contacting all HMO’s on a daily basis and provides clinical information to obtain insurance authorization for the patient’s admission and continued stay
Indicates the appropriate level of care and utilization of services needed
Establishes criteria for medically necessary services
Develops a plan of care for patients from admission to discharge.
Promotes the most efficient and cost-effective use of services
Curtails the performance of inappropriate and/or duplicate services
Encourages standardization of medical practice patterns
Enhances the quality of healthcare
Performs concurrent reviews for patients to ensure that extended stays are medically justified and are documented in patient's medical records.
Calculates and manages the lengths of stay and continued-stay days for patients.
Evaluating the patient’s condition and readiness for discharge planning
Develops discharge plans
Communicate and assist the physicians in the planning and coordination of patients discharge planning
Management of transfer procedures
Management of the guardianship process
Able to discuss and educate patient/family regarding discharge planning and resources available after discharge. Clearly specifies all the information discussed with the patient and/or family regarding the patient’s discharge plan.
Participates in PI programs through the identification of opportunities for improvement, data collection, evaluation of findings, improving the process, applying knowledge and incorporates into practice
Scheduling Peer-to-Peer reviews with payors
Proactively identifying and resolving issues that could lead to denials