Case Manager

Doing it together • Detroit, MI

1d

About The Position

Detroit Recovery Project (DRP) is seeking a compassionate and motivated Case Manager to provide direct support to participants receiving prevention and case management services. This role works closely with participants to identify needs, develop individualized plans, connect individuals to community resources, and support progress toward meaningful goals. DRP is a Certified Community Behavioral Health Clinic (CCBHC) dedicated to transforming lives through integrated behavioral health, primary care, prevention, recovery support, and community-based services. Our mission is to empower individuals and strengthen communities by addressing the whole person through compassionate, evidence-based care that promotes long-term health, wellness, and recovery.

Requirements

• Bachelor's degree in Human Services or a related field.
• Minimum of one (1) year of professional case management experience, including knowledge of services and resources available within the communities DRP serves.
• Certified HIV Tester in the State of Michigan.
• Valid and unrestricted Michigan Driver's License.
• Strong organizational and time-management skills.
• Strong interpersonal and communication skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Demonstrated initiative and willingness to learn.
• Strong customer service skills consistent with DRP's core values.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Access.

Nice To Haves

• Qualified Mental Health Professional (QMHP).
• Training in Motivational Interviewing.
• Experience working in prevention, behavioral health, substance use disorder, recovery support, or community-based services.

Responsibilities

• Assist and empower participants in identifying their primary concerns and developing strength-based independent living plans with measurable goals and objectives.
• Develop individualized client treatment plans and support participants in working toward identified goals.
• Maintain a minimum caseload of ten (10) clients.
• Screen participants to determine eligibility and need for case management services.
• Provide referrals and link participants to appropriate community-based resources and services.
• Provide warm handoffs whenever possible to promote continuity of care and successful service connections.
• Conduct direct outreach within the community to provide prevention services and recruit program participants.
• Facilitate prevention education series and other program activities.
• Provide HIV and HCV testing and connect individuals to appropriate care and resources.
• Assist with identifying and recruiting participants for prevention education programming.
• Coordinate prevention services with outside organizations, community partners, and groups.
• Administer required pre- and post-program evaluation tools.
• Enter participant and program data into DRP systems accurately and in a timely manner.
• Maintain appropriate documentation related to participant services, referrals, goals, and program activities.
• Support program reporting and performance requirements as assigned.
• Maintain positive and professional interpersonal relationships with staff, peers, participants, volunteers, and community partners.
• Demonstrate teamwork, initiative, and a willingness to learn.
• Provide strong customer service consistent with DRP's mission, values, and organizational expectations.
• Demonstrate and actively promote an understanding of and commitment to the mission and values of Detroit Recovery Project.
• Perform other related duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Front-Loaded PTO
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• Pet Insurance
• Student Loan Forgiveness (PSLF & eligible HRSA programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level