CASE MANAGER, PT

Apis Services Inc•Caernarvon Township, PA

11d•$0 - $27•Hybrid

About The Position

The Case Manager provides community-based support and coordination of services for program participants. This role is responsible for assessing participant needs, connecting individuals with community resources, and supporting the implementation of individualized recovery or service plans. The Case Manager works collaboratively with multidisciplinary teams to promote recovery, stability, and independence for participants. For more than 50 years, Abraxas Youth and Family Services has been dedicated to improving lives through high-quality services and support. Abraxas delivers residential, community-based, and in-home services across child welfare, behavioral health, and substance use treatment—impacting more than 5,000 lives each year. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Requirements

Bachelor’s degree in human services or a related field preferred, or equivalent experience.
Two (2) years of experience supporting individuals in behavioral health, addiction recovery, or intellectual/developmental disability services required.
One (1) year of case management experience preferred.
Candidates with relevant experience are preferred.
At least twenty-one (21) years of age
Must have a valid Driver's License
Physical exams include TB and drug testing.
Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.
Satisfactory completion of background screening and applicable pre-employment checks, including but not limited to employment and/or personal reference and driving records.
Ability to work with computers and the necessary software typically used by the department.

Nice To Haves

Bachelor’s degree in human services or a related field
One (1) year of case management experience
Candidates with relevant experience

Responsibilities

Coordinate and implement individualized service and recovery plans.
Provide community-based case management services and support participants in achieving personal goals.
Assist participants with accessing resources such as housing, medical care, employment, education, and behavioral health services.
Advocate on behalf of participants to ensure access to necessary support and services.
Transport participants to appointments and community resources when required.
Collaborate with clinical staff, community providers, and other stakeholders.
Maintain accurate and timely documentation in accordance with program and regulatory requirements.
Identify service gaps and communicate recommendations for improving participant services.
Attend team meetings, supervision, and required training.
Ensures accurate billing and statistical reporting for clients on caseload, and monitors billing/statistical accuracy across the case management team, flagging discrepancies before submission.
Ensures communication of pertinent information to outside agencies to assist in providing basic needs for clients, such as IEPs, prior drug abuse or mental health history.
Completes client satisfaction index at time of discharge.
Completes referrals and intake processes, and provides guidance to case management staff on complex or time-sensitive intake/referral situations.
Assists with client behaviors and unit operations as needed.
Provides coverage for the Program Manager or APM on case-management-related matters in their absence, as assigned.
Assists in training new case management staff on documentation standards, treatment planning, and Abraxas policy.
Supports the Abraxas philosophy and mission and promotes the Seven Key Principles of care, modeling and reinforcing these principles among case management staff.
Demonstrates appropriate use of Safe Crisis Management techniques and skills.