Case Manager - LifeSet

Catholic Charities Serving Central Washington•Spokane, WA

1d•Hybrid

About The Position

The Case Manager is responsible for providing services to address the needs of young people who are transitioning out of care. This role requires individualized skill development and support to transition successfully into adulthood. Key areas of focus include obtaining and maintaining safe and suitable housing, continuing education, learning independent living skills, obtaining and maintaining employment, building a support system, and remaining free from legal involvement. The partnership with Youth Villages provides an evidence-informed program to serve young people aged 17-22.

Requirements

Bachelors degree in Social Work, Psychology, or related field required.
One-year related experience in counseling, case management or other related experience required.
Ability to maintain a flexible schedule.
Ability to manage multiple priorities simultaneously.
Excellent written and oral communication skills.
Strong organizational ability with an attention to detail.
Ability to multi-task and provide structured guidance and follow through to help youth reach long-term goals.
Conflict resolution and group facilitation skills.
Works effectively individually and as part of a larger team serving high-risk youth.
Basic computer skills in word processing, spreadsheets, and automated database.
Ability to work independently with minimal direct supervision.
Valid Washington State drivers license and minimum required liability insurance for WA State.
Must be deemed insurable as determined by Catholic Charities' liability insurance provider.
First Aid/CPR Certification.
Being cleared by DCYF criminal background check and fingerprinting when required.

Nice To Haves

Masters degree in field of Social Work, Psychology or related field preferred.
Bilingual (English/Spanish) preferred, but not required.

Responsibilities

Provide comprehensive direct services to young adults in the LifeSet model.
Provide individual intensive services to 8-10 young adults in home and community settings to assist with transition to adulthood and meet a minimum of one time per week face-to-face, provide additional support via phone, text or in-person as needed.
Meet with a young person daily when needed to ensure safety and stability.
Implement all interventions associated with a specific young adult and any additional resources or supports, including case management and collaboration with external key stakeholders and referral sources such as probation, DCYF workers, therapist, etc.
Build engagement with youth and conduct ongoing assessments of their needs from a strength focused, solution-based perspective.
Participate with on-call 24-7 rotation and respond in person at any time when it is determined to be necessary by the Program Director.
Adhere to all ethical and legal guidelines including confidentiality, HIPAA, and mandatory reporting.
Complete all service plans and document according to policies.
Develop and revise service plans on a monthly basis.
Document all service contacts within the required timelines.
Participate in supervision, professional development and team meetings.
Attend all meetings related to the young adult with the purpose of gathering information specific to intervention development and advocating in the best interest of the young adults permanency and long-term stability.
Participate in weekly individual development and will participate in weekly clinical supervision and consultation.
Attend and actively participate in trainings and individual and team supervision and development to follow up and/or implement feedback and recommendations received from the Program Director.
Perform other duties as assigned.

Benefits

13 paid holidays
12 days of vacation
12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment