Case Manager

Conscious Healing • Fredericksburg, VA

6d • Onsite

About The Position

Conscious Healing is a trauma-first substance use disorder treatment program serving individuals through PHP, IOP, OP, individual counseling, ASAP-related services, and recovery support. Our mission is to help participants heal at the root and move toward lasting freedom through compassionate care, accountability, connection, and whole-person support. We are looking for a dependable and compassionate Case Manager to support participants with care coordination, resource connection, documentation, treatment engagement, and recovery stability. The Case Manager works as part of the clinical and operations team to help participants identify needs, remove barriers to treatment, and connect with appropriate community resources. This role supports participants with housing, transportation, employment, legal, medical, insurance, recovery support, and discharge planning needs. The ideal candidate is organized, professional, trauma-informed, and comfortable working with individuals impacted by substance use, mental health challenges, trauma, legal involvement, and recovery-related barriers.

Requirements

• CSAC-A or CSAC-S required
• Bachelor’s degree required
• Minimum 1 year of experience in behavioral health, substance use treatment, case management, human services, recovery services, or a related field
• Strong documentation and communication skills
• Ability to maintain professional boundaries and confidentiality
• Ability to work as part of a team in a fast-paced treatment environment

Nice To Haves

• Knowledge of substance use disorder treatment, recovery resources, and community supports preferred
• Knowledge of local community resources preferred

Responsibilities

• Provide case management support to participants in PHP, IOP, OP, ASAP, individual services, and recovery support programming
• Assist participants with identifying barriers to treatment and recovery stability
• Connect participants to community resources, including housing, transportation, employment, medical care, benefits, legal resources, food assistance, and recovery supports
• Support discharge planning, aftercare planning, and continuity of care
• Coordinate with clinical staff, admissions, front desk, medical providers, probation/parole, ASAP, hospitals, residential programs, and community partners as appropriate
• Complete case management documentation accurately and within required timelines
• Participate in treatment team meetings and communicate participant needs to the appropriate team members
• Help participants follow through with appointments, referrals, paperwork, and recovery goals
• Maintain participant confidentiality in accordance with HIPAA, 42 CFR Part 2, and company policy
• Support crisis escalation procedures by notifying clinical staff or leadership when safety concerns arise
• Maintain professional, ethical, and trauma-informed interactions with participants, families, staff, and referral partners

Benefits

• Benefits may vary based on employment status and will be discussed during the interview process.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level