Case Manager PT

COMMUNITY OPTIONS FOR RESIDENTIAL•Dickinson, ND

13d•$22 - $28•Hybrid

About The Position

Community Options has a current opportunity within the Behavioral Health department as a Case Manager. This role involves providing essential services to individuals requiring medical, social, educational, and other necessary care and treatment. Responsibilities include case management, intake assessments, developing care plans, facilitating client-team interactions, making referrals to meet client needs, and conducting monitoring and follow-up activities. Community Options is a statewide organization with ten offices across North Dakota and countless programs tailored to individuals. Community Options works with individuals from all walks of life; through our person-centered approach, we can assist many people in recognizing their potential: Mental health diagnosis Addiction Single parents Low-income or poverty Homelessness Justice Involved

Requirements

Bachelor’s degree in social work, psychology, nursing, sociology, counseling, special education, human development, child development and family science, human resource management (human service track), criminal justice, occupational therapy, communication science/disorders or vocational rehabilitation.
Five (5) years of paid supervised experience may be used in lieu of bachelor's degrees.
Experience must involve working with members with behavioral health conditions in a role with case management functions such as member assessment, care plan development and maintenance, referral and appointment scheduling, monitoring and follow up activities.
Knowledge of Medicaid programs
A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state and the ability to travel based on operational and clientele needs; this may include travel to outer, surrounding regions as assigned
Successfully pass a criminal background check, including Motor Vehicle Record (MVR), drug screening, and ND Department of Human Service (DHS) pre-employment approval
CPR and First Aid certified, or ability to obtain successfully during new hire training period
Completion of training as required by Community Options
Strong communication, leadership, organizational, customer service, and networking skills.
Ability to define problems, collect data, establish facts, and develop a valid conclusion
Review and comply with the competencies for standards of practice in ‘The Substance Abuse and Mental Health Services Administration (SAMHSA) Core Competencies for Integrated Behavioral Health and Primary Care’
Proficiency in keyboarding and Microsoft computer programs, i.e., word, excel, outlook
Time management skills – ability to organize and manage multiple priorities
Customer service experience and strong customer orientation
Accurately observe and recall surroundings and events
Communicate information clearly, concisely, and accurately
Read, write, understand, and apply written instructions in English
Complete basic computer-related tasks
Make ethical and professional decisions
Organize and manage tasks
Provide quality customer service
Work as part of a team
Commitment to company values

Nice To Haves

Ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required in direct care roles.
Must occasionally lift and/or move objects weighing up to 50 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Employees may be subject to working with customers who exhibit behaviors that would require the employee to use possible physical de-escalation techniques.