Case Manager, Clarendon
About The Position
PSI’s Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston. The Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other housing staff on program wide efforts to stabilize and promote the individual growth of all PSI supported tenants. Additional case management responsibilities include but are not limited to assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.
Requirements
- Experience in case management.
- Familiarity with the Housing First Model.
- Experience working with individuals experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges.
- Proficiency in Harm Reduction, Trauma Informed approaches.
- Knowledge of Stages of Change Theory and Motivational Interviewing techniques.
- Ability to manage a caseload.
- Strong collaboration skills.
- Ability to assist tenants with documentation, benefits, healthcare, education, employment, and legal aid.
- Skills in supporting the development of daily living skills.
- Experience in creating individual service plans.
- Proficiency in maintaining documentation.
Responsibilities
- Provide comprehensive, intensive case management support to homeless and chronically homeless individuals in housing.
- Work as part of an intensive case management team serving tenants with potential mental illness, active drug and alcohol addiction, and other health challenges.
- Utilize a Harm Reduction, Trauma Informed approach, including Stages of Change Theory and Motivational Interviewing techniques.
- Manage a specific caseload of tenants.
- Collaborate with other housing staff on program-wide efforts to stabilize and promote tenant growth.
- Assist tenants with all required program documentation.
- Assist tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid.
- Support the development of tenants’ activities of daily living skills.
- Create individual service plans with tenants.
- Maintain all necessary documentation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
