Case Manager (Youth Worker) – Youth Outreach Program

BGC Okanagan • Salmon Arm, BC

21h • Hybrid

About The Position

BGC Okanagan is seeking a Case Manager for our Youth Outreach Program in Salmon Arm, BC. In this role, you will support vulnerable youth as they build resilience, strengthen life skills, develop healthy relationships, connect with community resources, and prepare for greater independence. You will work collaboratively with participants, the Ministry of Children and Family Development (MCFD), family members, and other natural supports to help youth identify and achieve their goals. We meet youth where they are and provide individualized and group-based support in both office and community settings.

Requirements

• Diploma in a related human / social service field or an equivalent combination of education, training and experience
• Valid First Aid Certificate
• Class 5 driver’s licence and a clean drivers abstract
• Successful completion of Agency screening including a Criminal Record Check
• Legally entitled to work in Canada (Canadian citizens, permanent residents and refugees in Canada with legal status)

Responsibilities

• Gathers information relevant to the youths’ problems, needs and risks by interviewing, observing behaviour, meeting with caregivers and service providers and using a variety of inventories, checklists and questionnaires. Reviews the information gathered to identify problems, needs and risks.
• Develops and implements family-centred, short-term, issue-specific intervention plans within program guidelines in consultation with the supervisor.
• Plans, prepares and conducts group or individual sessions using techniques such as active listening, conflict resolution, and problem solving within a family and natural supports framework to resolve the identified problems, needs and risks.
• Provides skill building in areas such as communication skills, relationship-building, resiliency, self-esteem, or self-management techniques as well as systems-navigation.
• Evaluates the effectiveness of the intervention plan, reports on the youths and their families’ progress, and discusses related concerns with the supervisor to resolve identified problems and move towards defined objectives.
• Outlines services provided by the program and/or organization. Provides information on and referral to other community service providers, resources and professionals as required.
• Maintains related records and statistics and provides reports to the supervisor as required.
• Liaises with and/or promotes the interests of the youths and their families with other community service providers, professionals and school personnel as required. Accompanies youth and their families to meetings and appointments as required.

Benefits

• A positive, supportive team culture where your contributions are valued
• Ongoing paid professional development to enhance your skills and advance your career
• Childcare discounts to help your family thrive
• Paid sick leave and vacation to help you recharge when needed
• A comprehensive benefits plan

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree