Case Manager Youth Services

Anglicare VictoriaCanton Township, MI
Hybrid

About The Position

The Adolescent Case Management Support Service (ACMS) is an outreach case management program operating five days a week between the hours of 9.00am and 5.00pm, with flexibility required for some out of hours service delivery. The team consist of 5 permanent Case Managers and a Team Leader. The program provides a case managed specialist support service to young people on Child Protection Orders with the Department of Families, Fairness and Housing, Victoria. The young people we work with predominantly reside at home or in alternative community placements. Our clients are considered to be at risk of future harm, given their histories of abuse, trauma and neglect. The case manager’s role focuses on the young person’s needs and wellbeing and in doing so, implementing and developing the statutory Case Plan. This involves assessment, risk and behaviour management interventions, co-ordinating care teams and support services, high levels of engagement, exit planning and administrative responsibilities. The role is a very rewarding one that enables positive change to occur for some of the most vulnerable young people and families in our community.

Requirements

  • Ability and preferable experience in case management and supervision of young people who are at risk with special needs.
  • Ability to use a range of strategies in working with clients around individual and family issues such as abuse, family breakdown and family relationships.
  • Knowledge of adolescent and children’s development processes for working with individuals and groups.
  • Intervention skills in responding to the developmental needs of young people whom engage in high-risk behaviours and/or from conflictual families.
  • Ability to contribute to the development, implementation, monitoring and evaluation of client case plans.
  • Knowledge of relevant policies and legislative frameworks regarding the protective and correctional responsibilities for children and young people.
  • Excellent written and oral communication, negotiation and liaison skills and the ability to work with government and non-government organisations, community groups and clients’ families/networks.

Responsibilities

  • Implementing and developing the statutory Case Plan.
  • Assessment, risk and behaviour management interventions.
  • Co-ordinating care teams and support services.
  • High levels of engagement.
  • Exit planning.
  • Administrative responsibilities.

Benefits

  • Salary packaging available to increase your take home pay.
  • Flexible through the increments up to 5.3 (dependent upon experience).
  • Well Worth It! Program, EIP and EAP.
  • Access to discounted health insurance.
  • A diverse and inclusive workplace.
  • Support to progress your career with a dedicated L&D team.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service