Case Manager - Youth Navigator

Community Teamwork•Lowell, MA

2d•Hybrid

About The Position

The Youth Navigator will be responsible for case management for homeless and at risk youth and young adults between the ages 14-25. The Youth Navigator provides advocacy, support, and community connection to assist participants and families to overcome barriers to self-sufficiency and stability, while assisting young adults in accessing support from across the Greater Lowell Area.

Requirements

High School Diploma or equivalent education
Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education
Minimum of one year assessment, advocacy and case management work in a Human Service field
Demonstrated knowledge of community resources available to low-income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Proficient computer skills in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Valid Driver’s License

Nice To Haves

Bachelor’s Degree, preferably in a Human Services related field
Bilingual (English/Spanish, English/Khmer, English/Portuguese)

Responsibilities

Supporting participants in accessing basic needs
Assessing individual stability
Hold regularly scheduled case management sessions with participants
Formulation of youth lead - Individualized Service Plans
Connect with community partners and resources
Assisting other Youth Services team members as needed
Supporting programming and difficult or complex situations
Meeting with young adults in the community to allow for better access to services
Uphold the values of CTI – Equity, Integrity, Compassion

Benefits

4 Weeks of Paid Time Off
Paid Sick Leave
12 paid holidays
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Critical Illness Insurance
Pet Insurance
Tuition Reimbursement
Career Advancement and Professional Development Opportunities
5% employer contribution to your 401(k) retirement account after 6 months of employment