Case Manager/Support Broker (DC Area)

GT Independence Careers • Silver Spring, MD

1d

About The Position

GT Independence is a family-founded national Financial Management Services (FMS) provider that supports people participating in self-direction programs. The Support Broker coordinates the daily operation of Medicaid Waiver services and promotes participants’ personal growth and independence in accordance with state and program regulations, GT Independence policies and procedures, and applicable accreditation standards.

The role supports participants in directing their own care and achieving their individual service plan goals. It includes coordinating services and community resources, providing advocacy and decision-making support, monitoring health and safety, maintaining required documentation, and educating participants and families about self-directed services and their related responsibilities.

The Support Broker must meet District of Columbia DHCF requirements for a waiver case manager, complete required program training, and receive ongoing training. The role cannot be held concurrently with work for the VF/EA FMS-Support Broker entity and work as a waiver case manager or for a direct care service organization.

Requirements

• Meet DHCF requirements for a waiver case manager and have current, appropriate licensure.
• Have a master's degree in social work, psychology, counseling, rehabilitation, nursing, gerontology, or sociology and one year of experience with the relevant population(s); or a bachelor's degree and two years of experience with the population(s); or be a Registered Nurse (RN); or have an associate degree and three years of experience with the population(s).
• Successfully complete a criminal background check pursuant to the District’s criminal background check requirements, the Health-Care Facility, Unlicensed Personnel Criminal Background Check Act of 1998, and the FBI Criminal History Check.
• Not be on the DC OIG Exclusion List.
• Complete the required training course on the District’s Services My Way Program and traditional Medicaid program, and demonstrate understanding of the program and Support Broker role and responsibilities.
• Complete ongoing training as required by DHCF.
• Not work for the VF/EA FMS-Support Broker entity while concurrently working as a waiver case manager or for a direct care service organization.

Responsibilities

• Support participant independence, community integration, and achievement of ISP goals.
• Develop and maintain relationships with participants, families, providers, and community resources.
• Ensure timely, accurate documentation and compliance with agency and state requirements.
• Monitor participant health, safety, and quality of services.
• Provide guidance, advocacy, problem-solving, and decision-making support.
• Assist with service planning, resource coordination, and access to community supports.
• Educate participants and families on self-directed services, budgeting, employer responsibilities, and staff management.
• Coordinate with healthcare providers and community organizations to support participant needs.
• Assist participants with housing and other independent living resources.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree