Case Manager Supervisor

Enlyte•UNAVAILABLE, Pennsylvania

4d•Remote

About The Position

We are seeking a Full-time Case Manager Supervisor to join our National Catastrophic team. This is a fully remote position, with a preference for candidates located in the Eastern or Central time zones to support collaboration with our field teams. In this role, you’ll lead and support field case managers while overseeing complex catastrophic cases. You’ll play a critical role in ensuring high-quality outcomes, delivering a strong customer and candidate experience, and driving consistency across care management practices.

Requirements

Associates Degree or Bachelor’s Degree in Nursing or related field.
3+ years clinical practice required.
Prior leadership and mentoring skills required.
Ability to advocate recommendations effectively with physicians/providers, employers, and customers.
Ability to work independently.
Knowledge of basic computer skills including Excel, Word, and Outlook Email.
Proficient grammar, sentence structure, and written communication skills.
Active RN License Required
Must have reliable internet.

Nice To Haves

Workers’ compensation-related experience preferred.
Expertise managing catastrophic claims preferred.
URAC-recognized certification in case management (CCM) preferred

Responsibilities

Provide day-to-day support, guidance, and coaching to field case managers
Oversee catastrophic referral intake and case assignment processes
Monitor complex catastrophic cases to ensure quality, progress, and adherence to guidelines
Serve as a clinical and operational resource, helping navigate high-acuity situations
Partner closely with internal teams and stakeholders to ensure coordinated care
Maintain proactive, clear communication with customers and care teams
Support adherence to account-specific requirements and best practices
Coach and mentor field case managers to strengthen performance and development
Facilitate effective transitions of care for complex patients