Case Manager Supervisor

COMMUNITY SOLUTIONS INC • Santa Maria, CA

3d • $68,573 - $68,573 • Onsite

About The Position

Community Solutions, Inc. (CSI) is seeking a Full-time Case Manager Supervisor for its Santa Maria DRC Program. This role involves general and supervisory case management duties, ensuring community safety and effective program operation through monitoring client activities and program services. CSI is a pioneer in community-based services with over 60 years of experience, focusing on individuals involved in the child welfare, juvenile justice, or criminal justice systems.

Requirements

• Bachelor’s degree in a social science field and two years’ experience in case management or similar field.
• One year experience in management and supervision of staff or three years of case management experience.
• Excellent oral, written and interpersonal skills.
• Ability to engage and develop collaborations with community agencies.
• Experience with Microsoft Office.

Nice To Haves

• Education may be substituted with experience on a year for year basis.
• Previous assessment experience preferred.

Responsibilities

• Perform all duties and responsibilities of a case manager, including carrying a caseload as required by program needs, relating to counseling, case record management, intake assessment, discharge preparation, aftercare services, security, resource management, and facility maintenance.
• Supervise Case Manager staff, relating to both security and case management.
• Oversee staff response to all shift problems and emergency incidents.
• Review all client-related paperwork for content, timeliness, and quality.
• Review all client files on a monthly basis for organization and content.
• Monitor client compliance with treatment stipulations and recommend modifications to the program director.
• Monitor staff performance and provide regular feedback to the program director on all staff.
• Assist the program director in developing, leading, and supervising client group meetings, program services, and counseling sessions.
• Monitor and evaluate group activities on an ongoing basis.
• Assist the program director in training staff in areas of security procedures, client supervision, client paperwork, and case management duties.
• Supervise the completion of urine collections, telephone spot checks, and employment and home site visits of clients to verify and document client movement and record information.
• Monitor shift operation for compliance with Agency policy and procedure, applicable standards, and relevant contractual policy.
• Monitor staff compliance with all policies and procedures pertaining to the safety and security of clients, Agency property, and the community.
• Assist the program director in setting the agenda and participate in weekly staff meetings.
• Perform the functions of a human service worker/case manager such as client supervision, custody, searches, facility rounds, counts, and urine surveillance as needed.
• Perform all duties of the program director during periods of his/her absence.
• Participate in on-call agency duty officer rotation as assigned.
• Maintain a working knowledge of and abide by the Agency’s programs, policies, and procedures.
• Perform other duties as assigned by the supervisor.

Benefits

• Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis).
• Floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level