Case Manager Substance Use Counselor - Mental Health 372

Main Template • San Jose, CA

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About The Position

The Case Manager Substance Use Counselor Certified serves as the primary support and case manager for individuals with mental illness, helping them live as independently as possible in their chosen community, with a focus on substance abuse and addictions.

The position is part of Telecare’s Santa Clara County high-fidelity Assertive Community Treatment program, serving adults and older adults with severe and persistent mental illness, co-occurring substance use issues, and/or other complex needs. Program services include multidisciplinary assessment and treatment, team-based case management, 24/7/365 crisis intervention, medication support, integrated co-occurring substance abuse services, and support with community integration, housing, employment and education, transportation, and benefits.

This is a full-time day-shift role, Monday through Friday, 8:30 AM to 5:00 PM. The expected starting wage range is $34.82–$43.02, with geographic differentials and starting pay based on relevant experience above the minimum requirements.

Requirements

• High school diploma or GED.
• Current certification or credential appropriate to the applicable state: CADC, CATC, SUDCC (I, II, III, or IV), or Chemical Dependency Professional (CDP) in Washington; in Arizona, meet minimum state requirements as a LISAC, LASAC, or LSAT.
• Six months of experience in an addictions setting.
• Maintain all certifications for the duration of employment.
• Within two months of employment, be able to apply financial requirements for billing and learn billing codes.
• Sensitivity to multicultural populations and issues.
• Credentialing as a qualified mental health professional where applicable.
• At least 18 years of age.
• CPR, First Aid, and CPI certification through hands-on courses by the date of employment or before providing direct client care, and maintain current certification throughout employment.
• Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
• Willingness to use a personal vehicle to drive clients to appointments and groups; weekly mileage reimbursement is provided at the IRS rate.
• Willingness to use a company vehicle to drive clients to appointments and groups.

Responsibilities

• Provide primary support and case management to individuals with mental illness.
• Assist clients to live as independently as possible in their chosen community, focusing on substance abuse and addictions.
• Support clients with transportation to appointments and groups using a personal or company vehicle.
• Provide or participate in multidisciplinary assessment and treatment, team-based case management, crisis intervention, medication support, integrated co-occurring substance abuse services, and supports related to community integration, housing, employment and education, transportation, and benefits.

Benefits

• Paid time off accrued each pay period for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
• Nine paid holidays.
• Shift differentials for hourly staff: 6% for PM and 10% for NOC shifts.
• Weekend differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
• Free continuing education units (CEUs).
• Free supervision for BBS Associate License.
• Coaching and mentorship.
• Online university tuition discount and company scholarships.
• Medical, vision, and dental insurance.
• 401(k).
• Employee Stock Ownership Plan.
• Weekly mileage reimbursement at the IRS rate for use of a personal vehicle for client transportation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED