Case Manager - Student Advocacy & Accountability

Louisiana State University•Baton Rouge, LA

1d•Onsite

About The Position

Louisiana State University invites applications for the position of Case Manager for Student Advocacy & Accountability (SAA). Reporting to the Assistant Director and Senior Case Manager for Student Advocacy & Accountability (SAA), this position plays a key role in the interpretation and administration of the Code of Student Conduct. The Case Manager serves as a hearing officer in cases addressing alleged violations of the Code, advances academic integrity prevention and education efforts, and contributes to departmental assessment and reporting initiatives.

Requirements

A Bachelor’s Degree and at least one year of related professional experience working with student conduct, academic integrity, University Hearing Panels, or closely related experience.
OR Master’s Degree from an accredited institution of higher education.
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Must be able to manage a high caseload in a fast-paced environment, while managing multiple processes simultaneously.
All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment.

Nice To Haves

Master’s Degree from an accredited institution of higher education and at least two years of experience working with student conduct or closely related experience.
Knowledge of legal issues related to higher education and student due process rights.
Experience in curriculum/training development and implementation.
Experience with Maxient or other case management tracking tools.

Responsibilities

Adjudicates academic, behavioral, and student organization cases.
Conducts administrative hearings with students and student organizations.
Advances academic integrity prevention and education efforts.
Contributes to SAA assessment efforts to assure consistency with divisional priorities.
Supports the supervision of Graduate Assistants/Practicum Students.
Delivers presentations and training on behalf of SAA.
Conducts prompt, impartial, thorough, and equitable investigations of allegations and adjudication of the Code of Student Conduct and other University Policies regarding students and student organizations.
Analyzes and prepares reports to improve operational efficiency; conducts training and presentations on behalf of the department, and supports the supervision of graduate assistants and practicum students.
Advance academic integrity prevention and education efforts through the development and enhancement of academic integrity resources in collaboration with Academic Affairs and other campus partners.
Contribute to proactive initiatives that educate students and faculty on academic integrity expectations, emerging trends, and best practices.
Support the University Hearing Panel and Student Conduct Appeals Committee process as assigned, including training and logistical coordination.
Participate in special projects that may include academic integrity related policy development and review, assessment and data-informed improvement efforts, coordinated communication with campus and community constituents, and the review and updating of educational materials used with internal and external partners.
Ensures every aspect of administrative tasks, implementation, and overall design exudes a high degree of quality.
Embraces and executes the marginal gains approach and seeks to improve the level of all services, events, programs, and experiences in the department for continuous improvement every academic year.
Responsible for day-to-day operations for Student Advocacy & Accountability through administrative management of Maxient caseload.
Other duties as assigned by the Associate Dean and/or Assistant Director of SAA. This includes but is not limited to: LSU Cares support, efforts that support broad division/institution efforts, including at least 40 hours per year spent helping divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, and other special projects etc.