Case Manager-Social Worker

Henry Ford Health • Detroit, MI

5d • Onsite

About The Position

The Case Manager – Social Worker provides compassionate therapeutic intervention and social work services to patients and their families, honoring their dignity and unique circumstances while facilitating comprehensive, integrated, and uninterrupted care. This role is centered on building meaningful relationships and advocating for patients' wellbeing, ensuring continuity of care that extends from the hospital into the community. You will demonstrate genuine, empathetic interpersonal communication with patients, families, visitors, and co-workers, creating a supportive environment that reflects organizational values and departmental standards.

Requirements

• Master's degree in Social Work required.
• Three (3) years of clinical experience.
• Knowledge of social work practices, individuals, case recording, chart documentation, community referrals, and effective networking techniques to coordinate services for patient outside of the hospital is required.
• Familiarity with general medicine psychiatry, psychology and sociology and how social, familial, economic, and individual factors affect how an individual functions required.
• Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served.
• Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age-specific needs.
• Ability to make independent decision regarding clinical, psycho-social patient are and to provide input regarding the organization and functioning of the hospital unit required.
• Highly effective verbal and written communication skills are necessary to conduct successful counseling, social services, supervision of students, consultation with colleagues and documentation of patient counseling session.
• Strong collaboration, communication, and interpersonal skills.
• Excellent organization and time management skills.
• Knowledge of computers, Electronic Health Records, data base systems and utilization review/case management documentation systems.
• Desire to work collaboratively and proactively with healthcare teams and other hospital-based interdisciplinary teams.
• Excellent written/verbal communication skills, critical thinking skills, creative problem-solving skills, good organization, and planning skills.
• Must be self-directed, have the ability tolerate frequent interruption and work in a fast-paced work environment.
• Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Nice To Haves

• Knowledge of child and adult protection laws, state Medicaid guidelines, NASW code of ethics (professional standards), and confidentiality and privacy, as applicable to the area of specialty is desired.
• Knowledge of CMS, commercial payer requirements and hospital financial/ reimbursement processes desired.
• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred.

Responsibilities

• Champion patient advocacy by ensuring voices are heard and individual circumstances are thoughtfully considered in care planning, while providing compassionate therapeutic support and counseling that addresses emotional, social, and economic needs with genuine sensitivity
• Build and strengthen comprehensive case records and documentation that capture the full picture of each patient's situation, strengths, and aspirations—creating a foundation for truly person-centered care
• Lead interdisciplinary collaboration to coordinate integrated care that addresses the social, familial, economic, and individual factors affecting patient functioning, fostering a culture of teamwork and shared purpose
• Navigate complex systems with empathy and expertise, helping patients and families understand resources, benefits, and options while actively advocating for equitable access to care and removing barriers to success
• Facilitate meaningful community connections and build supportive networks that honor patient preferences and promote successful transitions to community-based services, extending your impact beyond hospital walls
• Demonstrate cultural humility and respect for diverse backgrounds, values, and life experiences in every patient interaction and care coordination effort, recognizing the richness of individual perspectives
• Provide thoughtful consultation and mentorship to colleagues and students, fostering a collaborative, compassionate care environment where learning and professional growth thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level