Case Manager/Social Worker - CYF-CPS

Juneau County•Wi 53948, WI

About The Position

This position provides needs assessments, crisis intervention, case planning, advocacy, and community-resource development services to children and adults with varying abilities and functioning levels. The Case Manager is assigned to a designated division within the Human Services Department and provides services in accordance with the rules, laws, and regulations applicable to the assigned program area. The role assesses service recipients’ needs and immediate situations, develops goal-oriented, time-limited plans, coordinates and monitors services, and supports recipients and their families in resolving problems. It works to protect children, juveniles, elderly people, and at-risk adults while supporting family stability, individual autonomy, and prevention of out-of-home placement where possible. The position also maintains case records and required documentation, consults with supervisors and other professionals, and may facilitate groups or provide public education.

Requirements

Bachelor’s degree from an accredited college or university in a Human Services-related field.
Must successfully pass caregiver and criminal background checks.

Nice To Haves

Previous related case management experience.
A secondary language is preferred.
Substance Abuse Professional certification may be required for some assignments.

Responsibilities

Provide assessment, treatment planning, case service facilitation, and case management services to assigned clients in accordance with applicable program rules and regulations.
Promote involvement and participation by service recipients, their families, and natural supports in resolving problems.
Assess needs and develop goal-oriented, time-limited service plans.
Work to protect children, juveniles, elderly people, and at-risk adults; support family unity and individual autonomy; and help prevent out-of-home placement.
Evaluate prospective recipients’ immediate situations, determine appropriate responses, and ensure those responses occur.
Assess and intervene in crisis situations as necessary.
Refer recipients to and involve community resources as needed.
Promote meaningful participation by schools, courts, health care providers, and other community resources in resolving problems.
Advise recipients when services are unavailable or inappropriate.
Explain consequences of non-compliance with court orders to involuntarily referred recipients, monitor service use, and report adherence to the court as directed.
Coordinate access to services, monitor timely and appropriate delivery, review progress, and end services when goals are achieved.
Educate recipients about available community resources and how to access needed services independently.
Advocate for recipients and coordinate services to support treatment objectives while avoiding duplication and using staff time and available resources effectively.
Maintain timely and complete case records, including entries in the agency’s Electronic Health Record and applicable state reporting systems; complete required assessments, reports, and other documentation.
Consult with supervisors, interdisciplinary teams, and legal counsel on case-specific matters as needed.
May facilitate treatment or other indicated services for groups of recipients.
May provide public education to the community and other organizations.
Maintain professional knowledge and skills to enhance programs and services.
Perform other duties as assigned.
Interpret and apply applicable federal, state, municipal, and departmental rules, regulations, and policies.
Attend work regularly and punctually, behave professionally, maintain appropriate grooming and dress, foster positive working relationships, accept new responsibilities, and follow safe work practices and personal protective requirements.