Case Manager/Social Worker-Ongoing (Full Time)

Outagamie County•Appleton, WI

7d•Hybrid

About The Position

Case Managers/Social Workers provide professional social work services to individuals and families, helping them overcome personal, family, health, and economic problems. This position is full-time, with hours from 8:00 AM to 4:30 PM, offering some flexibility based on family needs and comp time. Remote work is available one day per week upon leadership approval. Outagamie County offers a full benefits package and is part of the Wisconsin Retirement System. Benefit options and paid time off are available for team members working 20+ hours per week.

Requirements

Bachelor’s Degree in Social Work or a human services related field.
Must possess and maintain a valid driver's license.
Documentation of car insurance.
Active Wisconsin social work certification (for Social Worker classification).
Knowledge of and ability to apply social work principles and methods, including having a basic knowledge of human development, neurodevelopmental science, developmental psychopathology, treatment planning, AODA concerns and treatment, and how to work with vulnerable populations.
Maintain objectivity and positive outlook while dealing with negative situations using tact and diplomacy while maintaining professionalism.
Maintain accurate and complete records keeping up with grant reporting needs and agency documentation policies and maintaining confidentiality.
Work independently making sound timely decisions and having the skill to determine when supervision is necessary.
Manage time effectively keeping organized and prioritizing tasks in a manner that keeps up with all of the paperwork needs.
Punctual, reliable and dependable keeping with the Agencies work hours.
Manage conflict through the use of motivational interviewing techniques, conflict resolution techniques and to promote open and transparent communication.
Knowledge of and ability to use computer software and equipment.
Comply with all safety regulations including installing car seats.
Communicate in English and understand and follow written and oral instructions.
Excellent writing skills.
Ability to lift, carry, push, pull, or otherwise move objects up to 20 pounds, understanding and utilizing proper body mechanics.
Responds to Agencies/Divisions Emergency/Disaster Plan.

Nice To Haves

Master’s degree in Social Work or a human services related field (for Social Worker classification).

Responsibilities

Assess reports to determine validity of the report and legal basis for involvement, observing and interviewing family members, and collateral contacts.
Determines, through interviews, assessments, home visits, investigations, etc., the range of services needed by individuals, families, explaining the services and discussing the client's rights and responsibilities.
Recommends services from other resources, arranging for appointments and establishing connections with those providers to meet the clients' needs.
Maintains case histories, and completes appropriate paperwork, and data tracking according to department policy while maintaining client confidentiality by following HIPAA and Agency Confidentiality policies.
Provides court related services including preparing and writing court reports, court conditions, testimony, and other related paperwork.
Assisting clients in developing inner strengths and maximizing informal supports and resources.
Foster client's growth by interpreting attitudes and patterns of behavior; explaining and identifying new options and being strength based in the exchange.
Monitors case plans and provides feedback to clients and other interested parties on follow-up actions required.
Attend necessary trainings in association with this position.
Provides on-call services as assigned.