Case Manager - Shelter

Child & Family Center•Santa Clarita, CA

3d•$24 - $27•Onsite

About The Position

At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply. Child & Family Center received the following awards: Child & Family Center scored the highest level (“very good to great”) in our annual report card for The National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. Awarded the Joint Commission Reaccreditation. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Awarded the 2026 Silver Bell Seal for Workplace Mental Health. The Bell Seal for Workplace Mental Health is the nation’s leading recognition for U.S. employers committed to creating mentally healthy workplaces. The Case Manager – Shelter provides rehabilitation services consistent with the client treatment plan. Services include assisting clients/families with improving, maintaining or restoring everyday functional/daily living skills. The Case Manager – Shelter also provides targeted case management services, including assessing for client’s case management needs and linkage to community resources. In addition, the Case Manager – Shelter consults with team members and provides referrals as needed, provides brief childcare to children, utilizes age-appropriate activities for them, and ensures the safety of the children during the scheduled appointments.

Requirements

Must be 18 years of age
High School Diploma or College Degree
Completion of 40-Hour DV Advocate Training highly preferred but will provide training within one month of hire.
Applicants with personal experience with Domestic Violence are encouraged to apply.
Participants in the County’s Department of Public Social Services Greater Avenues for Independence (GAIN) Program or General Relief Opportunity for Work (GROW) Program are encouraged to apply.
Requires the ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.
Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.
Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

Nice To Haves

Bilingual in Spanish preferred to meet the clients' needs.

Responsibilities

Conduct intakes, case management, crisis intervention and conflict intervention to shelter residents.
Provide crisis intervention, information and referrals to individuals calling the 24-hour hotline.
Monitor adherence to program procedures and guidelines for shelter clients.
Participate in case management meetings with the Program Supervisor - Shelter for continuous client assessment and case management plan review.
Work effectively in emergency situations and provide immediate feedback to Program Supervisor - Shelter.
Provide transportation for shelter clients as needed.
Ensure adherence to Shelter policies and procedures.
Maintain proper documentation of client services.
Provide workshops and educational trainings for shelter residents as approved by the Program Supervisor - Shelter.
Responsible for minor property maintenance as needed.
Maintain communication between all advocates via shelter log.
Make purchases and maintain petty cash at the shelter as needed.
Attend all training, staff and house meetings as required.
Assist with fundraisers as needed.
Facilitate a variety of support groups at Shelter as needed and assigned by supervisor.
Provide adequate equipment and activities.
Ensure equipment and the facility is clean, well maintained and safe at all times.
Be familiar with and implement emergency procedures as needed.
Provide childcare and supervise children in the childcare as needed.
Assist with building client’s and children’s self-esteem; establish routines and provide positive guidance.
Provide a safe and secure environment for children and clients to feel comfortable.
Implement and demonstrate positive discipline tools when required.
Clearly and effectively communicate in a manner that children and clients understand.
Perform other related duties as assigned or required.
Provide domestic violence education.
Maintain a culturally responsive and trauma-informed environment.