Case Manager RN

Trinity Health•Mason City, IA

About The Position

The Care Transitions Case Manager collaborates with physicians, social services, nurses, community agencies, and other members of the care team to identify care options and resources, plan cost-effective quality care, and achieve optimal outcomes. The role is primarily responsible for selecting and ensuring timely, seamless clinical transitions for patients through medically appropriate levels of care. This is a part-time night-shift position scheduled Monday through Friday, with no weekends or holidays. The Case Manager conducts patient assessments, coordinates care progression and discharge planning, helps resolve barriers to discharge, and supports effective transitions to the next care setting. The role also contributes to case management process improvement and promotes collaboration among the healthcare team.

Requirements

  • Current and valid license to practice as a Registered Nurse in Iowa.
  • BSN or approved BA, or willingness to obtain one within three years of employment.
  • Five years of clinical RN experience.
  • Diverse knowledge of community services, resources, and programs.

Nice To Haves

  • Case Management Certification.
  • Previous case management experience.

Responsibilities

  • Coordinate and facilitate patient care progression throughout the continuum while advocating for the best possible patient outcomes.
  • Maintain active communication and collaborate with physicians, nursing staff, and other multidisciplinary team members through interdisciplinary rounds to support timely, appropriate patient management.
  • Coordinate with social workers to ensure a warm handoff to caregivers at the next care site, including health coaches, home care agencies, nursing homes, and skilled facilities.
  • Identify, triage, and help resolve delays and obstacles to discharge.
  • Conduct case management assessments and support early and ongoing discharge planning in collaboration with patients, families, physicians, payors, and providers across the continuum of care.
  • Conduct face-to-face assessments and document primary and backup discharge plans for all patients.
  • Provide information about Mercy Medical Center-North Iowa and community services to families, patients, employees, and other healthcare professionals.
  • Help create processes to anticipate and address departmental needs, including post-acute resource referral lists, denials, readmissions, and length of stay.
  • Apply quality improvement methods to improve case management processes and maximize cost and quality benefits for MercyOne North Iowa Medical Center.
  • Participate in team meetings and conferences about patient needs affecting cost, quality, and length of stay.
  • Promote collaboration and creativity among healthcare team members.
  • Maintain departmental confidentiality and comply with HIPAA regulations.
  • Provide competent care by obtaining and appropriately interpreting patient data, making informed decisions based on age-specific growth and development knowledge, and adapting procedures and treatments appropriately.
  • Pursue personal and professional growth and participate in medical center or departmental education programs.
  • Perform duties in keeping with the philosophy, mission, values, and guiding behaviors of MercyOne North Iowa Medical Center and the Sisters of Mercy.
  • Follow medical center, departmental, and safety policies and procedures, and proactively identify safety concerns in the work environment.
  • Perform other responsibilities as requested by a supervisor, director, or department head.
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