Case Manager, RN (Portland, OR / Field-Based)

FreedomCare•Portland, OR

8h•$90,000 - $100,000•Hybrid

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. They support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. The company has a coast-to-coast mission, supporting patients across the U.S. They pride themselves on their values: Here For You (An attitude of service, empathy, and availability), Own It (Drive and ownership), Do the Right Thing (High integrity), and Be Positive (Great attitude and a can-do positive approach to challenges). This role is for the Oregon team and new graduates are welcome. The Case Manager, RN is responsible for conducting initial in-home assessments, orientations for new patients and caregivers, and providing ongoing care management and support. This role combines clinical assessment, care coordination, patient and Personal Care Attendant (PCA) education, and quality assurance to ensure safe, effective, and person-centered care. The Case Manager, RN collaborates closely with patients, PCAs, and interdisciplinary care teams to assess needs, develop individualized plans of care, and facilitate the seamless initiation and delivery of services. Through regularly scheduled home visits, the RN evaluates patient and caregiver well-being, monitors the quality and effectiveness of care, and identifies opportunities to enhance health outcomes, safety, and regulatory compliance. The Case Manager, RN proactively communicates clinical concerns, changes in condition, and potential barriers to care with the appropriate team members to ensure timely intervention, effective care coordination, and optimal patient outcomes.

Requirements

Diploma from an accredited nursing program.
Valid and Active Registered Nursing License issued by the Oregon Board of Nursing
Ability to articulate cases through effective summaries.
Ability and flexibility to travel (usually by car) within assigned geographic area
Valid driver’s license and car insurance required.
Proficient in common software and web-based applications (e.g. Case Management Systems, MS Office) with the ability to teach others.
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.

Nice To Haves

Home care case management
Care coordination experience
Bilingual
New Graduates Welcome!

Responsibilities

Conducts initial in-person clinical assessments and coordinates service activation, ensuring that all required forms and standard procedures are followed.
Develops, implements, manages patient's activity plan(s).
Making revisions and documenting changes as needed.
Completes all client documentation, to include written records, reports, and notes in accordance with agency policy and procedure following client visits or contacts in an accurate, timely, complete, concise and legible manner.
Actively coordinates the care of the client through communication and written documentation to the physician, and other disciplines involved in the client’s care and community resources.
Provide ongoing coaching to drive effective utilization of established best practices, encourage PCA education, and connect families to appropriate resources.
Reviews the caregiver notes daily and appropriately addresses changes in the consumer’s condition or environment.
Ensure continuous compliance with all regulatory standards as well as company policies and procedures.
Performs other job-related duties as may be required or directed by the supervisor.