Case Manager - Residential
About The Position
At East Bay Community Action Program (EBCAP), we believe that every person deserves the opportunity to live with dignity, independence, and hope. For decades, we've been a cornerstone of comprehensive community healthcare services, supporting individuals and families through their most challenging moments and celebrating their greatest triumphs. Our Residential Rehabilitation Facility isn't just a program it's a home where psychiatrically disabled individuals find safety, support, and the tools they need to reclaim their lives. We're not about managing cases; we're about nurturing potential, honoring each person's unique journey, and walking alongside them as they build the future they deserve. As a Residential Case Manager, you'll be the calm, steady presence that helps someone navigate a difficult time. You'll be the person who notices when a resident is struggling and responds with compassion. You'll teach life skills that transform someone's ability to live independently. You'll advocate for people who've often been overlooked by society. Your work will directly impact lives. You'll witness moments of breakthrough when someone masters a new skill, takes a step toward independence, or simply feels safe and heard. In this role, you're not just supporting recovery; you're restoring hope and rebuilding futures, one meaningful interaction at a time. The people you'll serve aren't statistics or diagnoses—they're individuals with dreams, histories, and the capacity for growth. And you'll be instrumental in helping them realize that capacity.
Requirements
- Associate's degree in a Human Services field (Bachelor's preferred)
- Valid driver's license and good driving record
- Ability to perform physical tasks including lifting up to 25 pounds, standing, walking, and assisting with daily living activities
Nice To Haves
- Experience working with psychiatrically disabled individuals is valued but not required
Responsibilities
- Build Meaningful Relationships: Work directly with residents to understand their individual needs, strengths, and goals. Through compassionate assessment and ongoing collaboration, help create personalized pathways toward greater independence and wellbeing.
- Teach and Empower: Teach household management, nutrition, and daily living skills. Monitor medications, ensure household safety, and create structure that supports healing.
- Be an Advocate and Bridge: Serve as a vital connection between residents and the broader community, working with families, healthcare providers, and support systems to ensure holistic care. Advocate for clients and help them navigate complex systems with dignity.
- Collaborate and Grow: Contribute to treatment planning, participate in quality improvement initiatives, and engage in ongoing training as part of a multidisciplinary team.
Benefits
- Medical and dental insurance with generous employer subsidization
- Vision insurance and flexible spending accounts
- Retirement plan with up to 3% employer match
- Employer-paid life insurance
- Generous paid time off including vacation, holidays, personal days, and sick time
- Tuition reimbursement to support your educational goals
- Center-paid training and continuing education opportunities
- Ongoing professional development in trauma-informed care and community-based treatment
- Employee assistance program and mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
