Case Manager, PATH Navigation
About The Position
Every day, individuals experiencing homelessness face barriers to housing, healthcare, mental health services, and basic needs. As a Case Manager, PATH Navigation, you will meet people where they are, build meaningful relationships, and help connect them to the resources and support needed to move toward housing stability and improved wellness. Working throughout the community, you'll provide outreach, housing navigation, and case management services for individuals living with serious mental illness and/or co-occurring substance use disorders. This role is ideal for someone who is passionate about relationship-based work, creative problem-solving, and helping people achieve meaningful change in their lives.
Requirements
- High school diploma or GED with four years of relevant experience OR an associate degree in behavioral science, social work, public health, or a related field with two years of experience OR a bachelor's degree in behavioral science, social work, public health, or a related field with one year of experience
- Experience working with individuals experiencing homelessness or similar populations
- Experience supporting individuals living with serious mental illness and/or substance use disorders
- Experience using HMIS, Credible, or similar documentation systems
- Strong relationship-building, communication, and advocacy skills
- Ability to engage individuals in a respectful, person-centered manner
- Knowledge of housing resources, behavioral health systems, and community supports
- Strong organizational, documentation, and problem-solving skills
- Commitment to culturally responsive and trauma-informed services
- Valid driver's license, proof of insurance, reliable transportation, and ability to travel throughout the community
Responsibilities
- Provide housing-focused outreach and case management services to individuals experiencing homelessness
- Build trusting relationships through consistent, person-centered engagement and support
- Assist participants in obtaining identification, benefits, healthcare, behavioral health services, income resources, and housing opportunities
- Conduct community-based outreach in shelters, encampments, homes, and other nontraditional settings
- Support participants in locating housing and maintaining housing stability
- Partner with community providers, Coordinated Entry, and housing systems to remove barriers and increase access to services
- Provide crisis intervention, safety planning, advocacy, and support during challenging situations
- Develop individualized service plans and help participants achieve housing and wellness goals
- Maintain timely and accurate documentation in HMIS, Credible, and other required systems
- Promote Housing First, Wellness & Safety, Trauma-Informed Care, and person-centered practices throughout all services
Benefits
- 32-hour full-time work week
- Medical Health plan
- Health Savings Account (HSA)
- Nice Healthcare: offers chat, video visits and in-home primary care visits
- Dental plan
- Dependent Care Flexible Spending Account (FSA)
- Basic Life/AD&D & Voluntary Life/AD&D
- Long term disability
- Option to purchase critical illness, accident insurance and short-term disability
- 401(k) Plan
- 10 Paid holidays & generous PTO
- $5,000 Hiring Bonus Available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
