Case Manager - Non-HCBS

DEVELOPMENTAL PATHWAYS INCAurora, CO
$25 - $29Hybrid

About The Position

Developmental Pathways (DP) has an opportunity for a Case Manager (CM) - Non-HCBS in our Systems Navigation (SN) Department. This role is responsible for ensuring a timely and responsive intake process for individuals seeking non-waiver program supports. The Non-HCBS Case Manager coordinates eligibility assessments, facilitates access to Non-HCBS programs, connects individuals with appropriate service providers, and supports Intake and Enrollment activities as needed to ensure a smooth and effective service experience.

Requirements

  • Bachelor’s Degree; or Five (5) years of experience in the field of Long-Term Services and Supports; or (LTSS), which includes Developmental Disabilities; or Some combination of education and relevant experience appropriate to the requirements of the position
  • Valid Colorado motor vehicle license and provide proof of motor vehicle insurance
  • Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years
  • Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.

Nice To Haves

  • One (1) year of experience in developmental disabilities/long-term services and supports

Responsibilities

  • Serve as subject matter expert for applicable programs and services; serve as resource/point of contact for complex cases
  • Complete various assessments to determine eligibility for services/supports and identify individual strengths, needs, concerns, and preferences through interviewing, observing, and utilization of standardized tools
  • Provide care coordination services and interventions by referring, educating, negotiating, and mediating with the individual and external providers/agencies
  • Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelines
  • Complete required documentation related to monitoring activities; evaluate need and effectiveness of services requested and delivered
  • Schedule, facilitate, document, and complete follow-up for all required and ad-hoc meetings; disseminate updates to the necessary parties
  • Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to, providers, individuals, and family members
  • Maintain knowledge of state/ federal regulations, policies and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs, and other community resources
  • Maintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership; maintain appropriate boundaries

Benefits

  • Health/dental/vision coverage
  • Employer-paid and supplemental life insurance
  • Short- and long-term disability insurance
  • Generous paid time off and holiday pay
  • Flexible work schedule
  • Monthly remote work stipend
  • 401(k) investment plan, with an employer match of up to 4%
  • Mileage reimbursement
  • Tuition reimbursement program
  • Certified Employer for Public Service Loan Forgiveness Program
  • Healthcare reimbursement and flexible spending plan
  • Discounts on auto and homeowners’ insurance
  • Employee assistance program
  • Credit union membership
  • Employer-paid training
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