Non-Residential Case Manager

The Spring Shelter, Inc.•Sand Springs, OK

8h•Onsite

About The Position

The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse. The Non-Residential Case Manager provides trauma-informed case management to survivors of domestic violence, sexual assault, stalking, and human trafficking. Responsibilities include conducting intakes, creating individualized service and safety plans, assisting with applications for essential services, and offering ongoing emotional support and crisis intervention. The position also facilitates support groups, coordinates referrals with community partners, and advocates to reduce service barriers.

Requirements

High School Diploma or equivalent
Valid driver's license
Must be able to sign The Spring's Statement of Faith
Must be able to pass a 7-year background check.

Nice To Haves

Associate or bachelor's degree in psychology, counseling, social work or related field
One year experience in social services
Experience in domestic violence or sexual assault field, volunteer experience, or related experience
Familiarity with Oklahoma laws and systems impacting survivors
PRSS certification

Responsibilities

Provide trauma-informed case management to survivors of domestic violence, sexual assault, stalking, and human trafficking.
Offer emotional support, crisis intervention, and empowerment-based advocacy.
Assist clients with applications and paperwork, including employment, housing, healthcare, victim compensation, protective orders, addiction services, social services, and legal filings.
Conduct comprehensive intakes and needs assessments to create individualized service and safety plans.
Meet with clients at least monthly to review and update service goals and safety plans.
Facilitate support and educational groups for non-residential clients.
Provide information, referrals, and warm hand-offs to community partners and social service agencies.
Collaborate with law enforcement, legal advocates, healthcare providers, and other professionals to support holistic care.
Advocate on behalf of clients to reduce barriers and increase access to services.
Maintain accurate, timely, and confidential case notes and service records.
Ensure all services and documentation meet OAG standards and reporting requirements.
Track client progress toward goals and outcomes in accordance with agency policy.
Deliver non-residential services and groups in compliance with OAG standards.