Case Manager MSW

UVA Health•Culpeper, VA

About The Position

The MSW Case Manager leads complex discharge planning and is a valued member of the healthcare team. In collaboration with physicians and other healthcare team members, the Case Manager assesses, plans, implements, and evaluates proactive, complex, and safe discharge plans, and collaborates with RN Case Managers for guidance on medically complex cases. The role also facilitates coordination of care. Alongside the healthcare team, the Case Manager accepts responsibility, authority, and accountability for managing care in accordance with the policies and procedures, mission, vision, and values of UVA Health Northern VA Culpeper. The Case Manager serves as a resource for discharge planning and care coordination in psychosocially complex cases, and maintains current knowledge of community resources and post-acute care options. The role requires weekend and holiday coverage, may involve on-call responsibilities, and may require travel between campus buildings, remote facilities, and out of town. Safety equipment, such as a HEPA mask, may be required for infection prevention.

Requirements

Master's degree in Social Work from a school accredited by the Council on Social Work Education.
Weekend and holiday coverage is required.
Communicate effectively with people of diverse backgrounds and all levels of authority.
Maintain confidentiality in matters related to patient care and visitor issues.
Ability to travel between campus buildings, remote facilities, and out of town as needed.
May be required to use safety equipment, such as a HEPA mask, for infection prevention.

Nice To Haves

Two or more years of professional social work experience or two or more years of healthcare experience.
Case Management or related experience.
Knowledge of or competence with Microsoft Office products and keyboarding.

Responsibilities

Lead the complex discharge planning process.
Collaborate with physicians and healthcare team members to assess, plan, implement, and evaluate proactive, complex, and safe discharge plans.
Collaborate with RN Case Managers for guidance on medically complex cases.
Facilitate coordination of care.
Accept responsibility, authority, and accountability for management of care in accordance with organizational policies, procedures, mission, vision, and values.
Serve as a resource for discharge planning and care coordination for psychosocially complex cases.
Maintain current knowledge of available community resources and post-acute care options.
Communicate and provide updates to patients and guests, ensuring their needs are met when applicable.
Respond quickly and properly to irregular and emergency situations.
Review processes and identify and recommend opportunities for improvement.
Maintain confidentiality in matters related to patient care and visitor issues.
Participate in identifying opportunities to improve the experience for patients and guests.
Provide cultural information to facilitate support for a treatment plan.
Ensure information about outpatient services and hospitalization—including advance directives, treatment consents, diagnosis and prognosis, treatment plans, follow-up appointments, and health care education—is accurately communicated.
Perform additional duties as assigned.