Case Manager Level III

Urban Strategies LLC • Atlanta, GA

just now • Remote

About The Position

The PRS Case Manager (Level III) must have experience in trauma informed care, child welfare practices, managing cases, and conducting home studies according to the requirements in the state where services are being provided. Must be skilled at writing professional, thorough assessments reports. PRS Case Manager will have knowledge of local social services, community outreach and experience working with immigrant populations. Case Manager provides intensive case management services and is knowledgeable in family preservation, kinship care, and has experience in connecting and collaborating with local resource providers in providing post release services for children and their sponsor. You are the ideal person for this position if you: listen carefully and empathize when necessary, ask the right questions to find out about clients' needs, gain the trust of people from all kinds of backgrounds, can be flexible and adaptable, are able to assess needs and circumstances, communicate clearly, both orally and in writing, can gather, analyze and understand information, can work through conflict sensitively and come up with effective solutions, work well under pressure, have a positive attitude when you are faced with difficulties, can make difficult decisions at times. In addition, you are also personable, energetic, and empathetic leader who can manage multiple projects in a prioritized manner to meet our internal Urban Strategies goals of all current Refugio Performance Standards.

Requirements

• A Master of Social Work (MSW) or an equivalent degree in psychology, sociology, or other behavioral science or social service field; or relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor’s in one of the aforesaid fields with at least 5 years of clinical experience and may be licensed eligible.
• Must be skilled in writing professional, thorough assessment reports and experience working with immigrant populations and has provided trauma informed clinical interventions for youth.
• Knowledge of family preservation, kinship care, trauma informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
• Experience in providing Post Release Services and working with immigrant populations.
• Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
• Ability to handle sensitive and confidential information with discretion.
• Fluent in English and Spanish (verbal/written).
• Proficiency in Microsoft Office and data entry systems.
• A valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally.

Nice To Haves

• Experience in trauma informed care
• Child welfare practices
• Managing cases
• Conducting home studies
• Writing professional, thorough assessments reports
• Knowledge of local social services
• Community outreach
• Experience working with immigrant populations
• Family preservation
• Kinship care
• Connecting and collaborating with local resource providers

Responsibilities

• Manages an assigned caseload (fluctuates) of post release services (Levels I, II & III).
• Complies with US and ORR policies, procedures, and mandated timeframes.
• Schedules and conducts interviews with care provider staff, children, and sponsors.
• Assesses safety on an ongoing basis, and identifies, verifies, and makes recommendations in areas where additional support, resources, and information may be needed to meet a child’s needs.
• Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors.
• Provides crisis intervention services directly, safety planning as needed, and connect family to services to ensure child’s safety and well-being in a crisis.
• Collaborates with children and sponsors, as well as available informal support and access to resources, to develop a plan to ensure the safety of the child and family.
• Acts as a point of contact or liaison for the child, sponsor, and external agencies.
• Utilizes trauma focused approaches and therapeutic support to children and families with significant needs.
• Provides culturally and linguistically appropriate services and comprehensive clinical case management services through screenings, assessments, evaluations, and providing psychoeducation to children and their sponsor.
• Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
• Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the supervisor and ORR. Acts as a mandated reporter and reports abuse/neglect to child protective services.
• Participates in training, meetings, and maintains quality improvement initiatives as recommended.
• This role requires travel to conduct in person post release home visits in surrounding locations in the United States. May include working evenings and weekends to meet required timeframes.
• Related duties as assigned and may be revised as needed to meet program needs.

Benefits

• Remote work for eligible positions.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• 401K matched contributions up to 4%.
• Employee Assistance Program.
• Vacation time is generous but varies depending on program and position.
• 9 Sick Days and 11 Holidays.
• Long and short-term disability free.
• Company provides a laptop for positions that require one.
• Company issues a cellphone for positions that require one.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level