Case Manager Level II

Urban Strategies LLC • Arlington, VA

15h • Remote

About The Position

The PRS Case Manager (Level II) must have experience in trauma informed care, child welfare practices, and managing cases. Must be skilled at writing professional, thorough assessments reports. PRS Case Manager will have knowledge of local social services, community outreach and experience working with diverse populations. Case Manager is knowledgeable in family preservation, kinship care, and has experience in connecting and collaborating with local resource providers in providing post release services for children and their sponsor. You are the ideal person for this position if you: listen carefully and empathize when necessary, ask the right questions to find out about clients' needs, gain the trust of people from all kinds of backgrounds, can be flexible and adaptable, are able to assess needs and circumstances, communicate clearly, both orally and in writing, can gather, analyze and understand information, can work through conflict sensitively and come up with effective solutions, work well under pressure, have a positive attitude when you are faced with difficulties, can make difficult decisions at times. In addition, you are also personable, energetic, and empathetic leader who can manage multiple projects in a prioritized manner to meet our internal Urban Strategies goals of all current Refugio Performance Standards.

Requirements

• A Bachelor of Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science or social service field.
• Must have at least 1 year experience managing cases.
• Must be skilled in writing professional, thorough assessment reports and experience working with immigrant populations and has provided trauma informed clinical interventions for youth.
• Knowledge of family preservation, kinship care, trauma informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
• Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
• Ability to handle sensitive and confidential information with discretion.
• Fluent in English and Spanish (verbal/written).
• Proficiency in Microsoft Office and data entry systems.
• A valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally.

Responsibilities

• Manages an assigned caseload (fluctuates) of post release services (Levels I & II) only. May assist in completing comprehensive home study reports to assess risk, safety, and appropriate placement of children.
• Complies with US and ORR policies, procedures, and mandated timeframes.
• Collaborates with care providers in verifying and assessing whether additional information may be necessary to determine successful sponsorship.
• Evaluates the prospective sponsor’s ability to provide appropriate care and a safe living environment for the child.
• Assesses, identifies, verifies, and makes recommendations in areas where additional support, resources, or information may be needed to meet a child’s needs and provisions of a safe environment.
• Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors.
• Utilizes trauma focused approaches and brief therapeutic techniques to work with children and their sponsor.
• Continues on-going case management services through assessments, planning, evaluating, facilitating, and providing psychoeducation to children and their sponsor.
• Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
• Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the program and ORR. Acts as a mandated reporter and reports abuse/neglect to child protective services.
• Participates in training, meetings, and maintains quality improvement initiatives as recommended.
• This role requires travel to conduct in person home study and post release visits in surrounding locations in the United States. May include working evenings and weekends to meet required timeframes.
• Related duties as assigned and may be revised as needed to meet program needs.

Benefits

• Remote work for eligible positions.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Company-paid life insurance.
• Company-paid disability insurance.
• 401K matched contributions up to 4%.
• Employee Assistance Program.
• Generous vacation time (varies depending on program and position).
• 9 Sick Days.
• 11 Holidays.
• Long-term disability.
• Short-term disability.
• Company-provided laptop (for positions that require them).
• Company-issued cellphone (for positions that require them).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level