Case Manager III (Full-time, Overnight) - Bluffside Men's Recovery
About The Position
Bluffside Men’s Recovery is a Clinically Managed High-Intensity Residential Program (ASAM Level 3.5) serving adult men with co-occurring substance use and mental health disorders. The program provides structured therapeutic support within a safe recovery-oriented environment designed to promote stabilization, engagement in treatment, and successful community reintegration. Services integrate evidence-based practices, trauma-informed care, and medication-assisted treatment (when clinically indicated), supported by individualized treatment planning to address each client’s unique needs and recovery goals. The Case Manager III provides 24/7 direct supervision and support within the therapeutic milieu, ensuring client safety, structure, and engagement in recovery-oriented programming. This role supports clinical goals through behavioral coaching, skill reinforcement, and structured daily programming. Bluffside Men's Recovery is a new residential treatment program currently under development, offering a unique opportunity to help build and shape the program prior to opening. Team members hired into this position will participate in a comprehensive onboarding and program development period, working collaboratively to establish program operations, culture, and best practices.
Requirements
- Bachelor’s degree preferred or equivalent experience in behavioral health/residential care
Nice To Haves
- Training in trauma-informed care, crisis intervention, CPR/First Aid, and de-escalation preferred
Responsibilities
- Provides continuous supervision and support in residential setting.
- Ensures client safety and adherence to program expectations.
- Maintains structured, recovery-focused environment.
- Supports treatment plan implementation through real-time coaching.
- Provides redirection and reinforcement of coping skills.
- Assists with daily living skills and structured routines.
- Facilitates recovery-oriented and psychoeducational groups such as: Peer support groups, Life skills and ADL groups, Wellness and recreational activities, Recovery skills practice groups.
- Monitors and documents client behavior, engagement, and safety concerns.
- Completes daily shift documentation, weekly client progress reports, and incident reports.
- Communication relevant updates to clinical and supervisory staff.
- Works closely with clinical and operational staff to support treatment goals.
- Provides input regarding client behavior and milieu dynamics.
- Supports consistency of program expectations across shifts.
Benefits
- Click to see benefits and company perks [https://www.heartlandfamilyservice.org/careers/]
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
