Case Manager III (Full-Time, Evenings) - Bluffside Men's Recovery

Heartland Family Service•Council Bluffs, IA

9d•$20 - $24•Onsite

About The Position

Bluffside Men's Recovery is a new residential treatment program currently under development, offering a unique opportunity to help build and shape the program prior to opening. Team members hired into this position will participate in a comprehensive onboarding and program development period, working collaboratively to establish program operations, culture, and best practices. The Case Manager III provides 24/7 direct supervision and support within the therapeutic milieu, ensuring client safety, structure, and engagement in recovery-oriented programming. This role supports clinical goals through behavioral coaching, skill reinforcement, and structured daily programming.

Requirements

Bachelor’s degree preferred or equivalent experience in behavioral health/residential care
Training in trauma-informed care, crisis intervention, CPR/First Aid, and de-escalation preferred

Responsibilities

Provides continuous supervision and support in residential setting.
Ensures client safety and adherence to program expectations.
Maintains structured, recovery-focused environment.
Supports treatment plan implementation through real-time coaching.
Provides redirection and reinforcement of coping skills.
Assists with daily living skills and structured routines.
Facilitates recovery-oriented and psychoeducational groups such as: Peer support groups, Life skills and ADL groups, Wellness and recreational activities, Recovery skills practice groups.
Monitors and documents client behavior, engagement, and safety concerns.
Completes daily shift documentation, weekly client progress reports, and incident reports.
Communication relevant updates to clinical and supervisory staff.
Works closely with clinical and operational staff to support treatment goals.
Provides input regarding client behavior and milieu dynamics.
Supports consistency of program expectations across shifts.
Create, maintain and share as appropriate a dynamic self-care plan.
Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.